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Thread: Vauxhall giving me a brand new engine!

  1. #11
    Regular Member solorider's Avatar
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    Vehicle : Insignia

    Trim : Elite

    Engine : 2.0cdti 160bhp

    Year : 2010

    Mileage : 92274

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    all parts fitted while under warranty are only covered for the duration of the warranty,so if it runs out next day then that is all the warranty you get,if you pay something towards the work then you get a years warranty on that part

  2. #12
    Regular Member Gsi3.2's Avatar
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    Cheers for the explanation Solo...

    Rushy, better offer to throw a tenner in towards the fitting.. it could be well worth it..

  3. #13
    Regular Member rushy's Avatar
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    Vehicle : 9-3 Wagon

    Trim : Turbo Edition

    Engine : TID (1.9 16v)

    Year : 2010

    Mileage : 137000

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    Thats exactly what I was told. Think it stinks though! What if I have the same problem again, I know its a long shot, but that would cost me an arm and a leg!

  4. #14
    Regular Member solorider's Avatar
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    Vehicle : Insignia

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    Engine : 2.0cdti 160bhp

    Year : 2010

    Mileage : 92274

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    Quote Originally Posted by rushy
    Thats exactly what I was told. Think it stinks though! What if I have the same problem again, I know its a long shot, but that would cost me an arm and a leg!
    that is the case with most car manufactures

  5. #15
    Ex Vec-C Admin / Founder Duncan's Avatar
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    Quote Originally Posted by rushy
    Dealer told me it will only be covered untill my warranty runs out in feb?
    Quote Originally Posted by Gsi3.2
    well the good thing is that VX will give a seperate 12 months warranty on the engine.. all parts supplied and fitted by them have it.. they just don't publicise it too well
    Quote Originally Posted by Gsi3.2
    Thats different to what i know ... i'll make a call to tech support in the morning..
    What Rushy said is also what I've been told by my dealer. If you pay for work to be done to your car, that involves new parts, then you have the 12 months warranty from when they were fitted. If the work was warranty work then it just goes to the end of the 3 year/60,000 mile warranty.

    Interested to see what you get told Mark.

    Edit: Just saw solorider's post as I posted!

    D

  6. #16
    Regular Member Gsi3.2's Avatar
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    in that case i'd be tempted to take the case back to VX customer care and ask them to investigate why the engine had such a short service life...

    It is highly unlikely thou Rushy..yes you've had a bad un. but the z22se is a great engine.. we've had one and it was faultless...(well the only bit that was)

  7. #17
    Regular Member rushy's Avatar
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    Vehicle : 9-3 Wagon

    Trim : Turbo Edition

    Engine : TID (1.9 16v)

    Year : 2010

    Mileage : 137000

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    Quote Originally Posted by Gsi3.2
    Cheers for the explanation Solo...

    Rushy, better offer to throw a tenner in towards the fitting.. it could be well worth it..
    More like stick the little teckies head on the end of my boot! The little rats were finishing work when I collected it and I saw and heard them laughing at the car as they walked past. They knew it was fu@ke@!

    No offence ment solo.

  8. #18
    Regular Member Gsi3.2's Avatar
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    i think i'd have pulled them up on it... it's your car and they shouldn't behave like that with the customer present.. it's more P Poor VX customer service..

  9. #19
    Ex Vec-C Admin / Founder Duncan's Avatar
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    Quote Originally Posted by rushy
    Thats exactly what I was told. Think it stinks though! What if I have the same problem again, I know its a long shot, but that would cost me an arm and a leg!
    Yep, but they have 'fulfilled' their obligation under the warranty. If you had a major problem with the engine soon after the warranty ran out, then I'd have thought Vx would be sympathetic given the age of the engine.

    Aren't they giving you some sort of 'compensation' for all your hassle? Why not see if they'll give you a Network Q extension once the Vx warranty runs out?

    D

  10. #20
    Regular Member Gsi3.2's Avatar
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    Rushy, i could give you the details of the man at VX who has sorted out a load of trouble for several of our members.. he's really quite good..

    He sorted out an extended warranty for triple trouble so i'm sure he could do something for you after all the trouble you've had..

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