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Thread: Vauxhall Dealer Covering there butt, or...

  1. #1
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    Default Vauxhall Dealer Covering there butt, or...

    Hi all,

    went to my local stealer on monday to get a qoute for the 80k service (£108, seems cheap?) and while i was there the service guy said that my car had an outstanding recall for the handbrake, and when could i get it in, so i took it back this morning and had it changed/fixed. However when i got back in the car the engine/emissions light was on and would not go out, which was not a problem prior to going in, very big coincidence i dont think. Anyway went back in and guy says to leave it with them for an hour! Come back and they start giving me a load of bull about it having a diagnostic and road test and that it should cost me £70 but, they will let me of this time, extremely generous me thinks, so i ask what the problem was, and he gets all coy, so pushes him and he says that no faults were found with the car at all, nothing new nothing stored in the ecu absolutley zip.

    Call me cynical but i just dont think i'm getting the full story.

    So what do you lot reckon a case of new year generosity or a cover up for their c*ck up.

    Rob

  2. #2
    Regular Member P3tchy's Avatar
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    Cover up, They unplugged something, you took it back. They plugged it back in and cleared the fault.

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    Regular Member m8internet's Avatar
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    The dealership is correct that they may charge an "investigation fee"

    Personally, if the EMS light comes on switch the engine off and wait one hour
    If this is not possible, complete the journey, book the car in for about two or three days away, and leave the car until the following day
    If the EMS light does not come on again, then cancel the booking on the day

    It is quite easy to get the EMS light to come on and give a false reading!
    Disconnect the MAF sensor, start the engine, switch off, then reconnect the MAF sensor

    Personally, only have the recalls performed during a service

    When getting quotes, get two or three
    Also take into account any incidental costs such as travel to/from the dealership, hire car, and so on
    Ask what they will do during the service
    If the car is under warranty then make sure they mention GM-LL oil
    If not, then ask how much extra it would be with it (as they should use it!)

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    Quote Originally Posted by P3tchy View Post
    Cover up, They unplugged something, you took it back. They plugged it back in and cleared the fault.
    my thoughts exactly, just cant think what would be unplugged in that area.

    @ 'm8internet' all common sense and not saying any thing else, but you have to admit it is very funny it did it when they had been working on it and therefore should be investigated fixed for free imo.

  5. #5
    Regular Member P3tchy's Avatar
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    Quote Originally Posted by rdl-sri View Post
    and therefore should be investigated fixed for free imo.
    Dam right

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    Full Member GazVXLINE170's Avatar
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    If I were you take it to an auto spark and get them to diagnose also they will be able to tell you if it is a coincidence or not.

    Gazza4
    Insignia VX-Line Nav CDTI 170.

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