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Thread: new faults after dealer repair

  1. #1
    Regular Member i5aces's Avatar
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    Default new faults after dealer repair

    i had my car in the dealers on saturday for a new cim £277 all in so was quite happy with that. i havnt really used it since but today i did and there are things that dont work now that did before,
    the horn buttons only the left one works
    the feture where you flash you lights and the dipped beam and reverse stay on for 30 seconds
    and the steering controls dont work (i have a aftermarket hu and thought it could be the autoleads cable i have as i know the need connecting in a certain way so i checked with the cdr2005 and still no joy)
    i am going to ring them tommorow but am just wandering will the make me put the cdr2005 back in before they fix the stuff (that would be a pain due to the ammount of cables in the back)
    and will i be expected to pay for anything
    i know you all know your stuff so any advice is appriciated.

  2. #2
    Regular Member m8internet's Avatar
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    Clearly something has been fitted or replaced incorrectly
    Take the car back, they should deal with it while you wait

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    Full Member fikse's Avatar
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    If the things who dont work now, used to work with your HU, you should just leave it there. Isnt the CIM mounted behind the dash or somewhere near? Ill guess this can be related to a bad remounting of some connectors.
    Bent, my name is Bent
    Mods: I polished it in september...

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    Full Member Big Sig's Avatar
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    The cim is behind the steering wheel. Seems they did not test it before handing it back.
    Now I need a turbo to keep up!

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    Regular Member m8internet's Avatar
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    Quote Originally Posted by Big Sig View Post
    The cim is behind the steering wheel. Seems they did not test it before handing it back.
    Any test they do perform would be basic only and not test all functions
    The test would simply be to turn on the ignition then check to see if the indicators cancel when the steering wheel is turned

  6. #6
    Full Member Big Sig's Avatar
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    After replacing the CIM they should test all functions that it controls imo!
    Now I need a turbo to keep up!

  7. #7
    Administrator plasma's Avatar
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    Vehicle : Vectra

    Trim : SRi

    Engine : 150

    Year : 05

    Mileage : 74000

    Default

    Quote Originally Posted by Big Sig View Post
    After replacing the CIM they should test all functions that it controls imo!
    In a perfect world yes, but unless they were tested before the CIM was changed how are they to know if they worked previously?

    It would just be a basic test of CIM functions as described to make sure its now rectified the original fault.
    Plasma's Tech2 services are now open and able to provide services

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    Regular Member i5aces's Avatar
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    as far as im aware they drove the car because they disconnected the bty yet i got it back with 3.1 miles on the trip display, i rang them today they have booked it in for next wed but they couldnt say if i would have to pay as it could be a unrelated problem i very much doubt it tho.

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    Full Member Big Sig's Avatar
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    Quote Originally Posted by plasma View Post
    In a perfect world yes, but unless they were tested before the CIM was changed how are they to know if they worked previously?

    It would just be a basic test of CIM functions as described to make sure its now rectified the original fault.
    Not the customers problem is it!

    Bad service imo. I wouldn't get away with it in my job.
    Now I need a turbo to keep up!

  10. #10
    Regular Member i5aces's Avatar
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    well the car is booked in on wednesday for them to look at it, but now im in a bit of a tricky spot, i dont want to have to pay them for fixing something that wasnt broke fefore they got it in the first place, however i would like them to tech 2 it for the HID's would it be unreasonable for me to ask them to do it all for free i mean he has to plug the computer in to fix the faults anyway right,

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