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Thread: problems with auto tint design

  1. #1
    Regular Member simplesi's Avatar
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    Default problems with auto tint design

    hi guys i need some help. i ordered a spoiler fromj the above company waited 2 months still nothing so phoned them for a refund which they were happy to do . the thing is when i ordered it i used my bank card to pay online on october13th and the bank card expired at the end of october , now my new bank card has a different number than the old one but is still the same bank account. does anyone know if this is why i havent received my refund yet as i have called ATD again they said they put it through on the 9th of this month online. any help would be much welcome

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    Full Member Big Sig's Avatar
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    yes i'd have thought so. They have probably used the details on the card that you paid with, although I would imagine they should have had confirmation when they processed the refund. Ask the bank and them if this is the case and if it is how do you get your money back?

    (tbh I thought the difference between new and old cards was just the exp dates, although it would still cause problems as the card you paid on would not exist)
    Now I need a turbo to keep up!

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    Regular Member rushy's Avatar
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    I think the large number through the middle of the card changes? I live about 3 miles from Auto Tint Design, never really heard anything bad about them TBH

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    Regular Member simplesi's Avatar
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    Quote Originally Posted by rushy View Post
    I think the large number through the middle of the card changes? I live about 3 miles from Auto Tint Design, never really heard anything bad about them TBH
    think it may just be a problem with me card number changeing thanks guys i'll pop down the bank tommorrow and ask some questions .again thanks guys.

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    Quote Originally Posted by rushy View Post
    I think the large number through the middle of the card changes? I live about 3 miles from Auto Tint Design, never really heard anything bad about them TBH
    apart from when i phoned and asked them if they had any spoilers in stock, oh yes we got that 1 in, so went over only to find he had run out of stock, but still would take a deposit knowingly the company they get them from was going bust!

  6. #6
    VIP-Member happypostie's Avatar
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    i to ordered a spoiler from them and the company went bust got my money back no problem since got one from a guy on e-bay he was in poland but arrived well packed and is been sprayed to fit next week.

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    Regular Member simplesi's Avatar
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    how long did it take to come from poland mr postie

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    Regular Member SRimonkey's Avatar
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    if its the same as i had from poland,a couple of days........he packed us 2 up in the same box so we didn`t pay twice 4 shipping

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    surely you'd be better phoning your bank and asking them?

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    Call your bank, they will be able to see the refund and move it to your account, it will be sat in limbo at the moment as the card details didn't match.

    Had the same issue and the bank sorted it out.

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