User Tag List

Thanks Thanks:  0
Likes Likes:  0
Page 1 of 3 123 LastLast
Results 1 to 10 of 29

Thread: Ebayer sold me broken item

  1. #1
    Regular Member Celes's Avatar
    Join Date
    Sep 2007
    Location
    Slovenia, Koper
    Post Thanks / Like
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    Vehicle InfoStats

    Vehicle : Opel Signum

    Trim : Sport

    Engine : 3.0 CDTI

    Year : 12/03

    Default Ebayer sold me broken item

    Won an ignition module (?) for the xenon headlight for 21,01€ + 15€ postage. I have received it today. When I unpacked it, it fell apart!!! 1 clip is broken, some plastic inside is missing,...went to fit to the car anyway. Well, it doesn't work.

    What do I do? The parcel was insured, but the item inside was barely protected, so maybe it wasn't broken when it left Germany. The seller said I should contact the delivery guys first.

    Am still going to leave him a big fat negative feedback though...

  2. #2
    Admin & Membership Manager bigmac's Avatar
    Join Date
    Jul 2008
    Location
    Devon
    Post Thanks / Like
    Mentioned
    101 Post(s)
    Tagged
    1 Thread(s)
    Vehicle InfoStats

    Vehicle : insignia

    Trim : irmscher

    Engine : 2.0 cdti

    Year : 2009

    Default

    Its up to the sender to contact delivery courier and you cant make a claim they have to,if item isnt what you bought eg:excellent condition and working they should issue a full refund and claim them selfs for damages.
    If he fails to issue refund then you have to enter a dispute and tell them item wwas damaged and not working and paypal will issue the refund

    Irmscher Insignia CDTI 130

    MOD'S...Irmscher front spoiler, Irmscher mats, Irmscher door pins, Irmscher rear spoiler, Irmscher grille, Irmscher skirt & exhausts,Irmscher Roof spoiler MOD'S TO COME..Side skirts,Wheels

  3. #3
    Regular Member jlock's Avatar
    Join Date
    Jun 2009
    Location
    London
    Post Thanks / Like
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    Vehicle InfoStats

    Vehicle : BMW 525i

    Trim : M-Sport

    Engine : 2.5l Straight 6


    Default



    Hopefully youl get it sorted

  4. #4
    Regular Member
    Join Date
    Mar 2008
    Location
    slough
    Post Thanks / Like
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    Vehicle InfoStats





    Default

    if you used paypal your coverd contact them if not DOH !!!!!!!!!

  5. #5
    Regular Member Celes's Avatar
    Join Date
    Sep 2007
    Location
    Slovenia, Koper
    Post Thanks / Like
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    Vehicle InfoStats

    Vehicle : Opel Signum

    Trim : Sport

    Engine : 3.0 CDTI

    Year : 12/03

    Default

    Quote Originally Posted by hippo View Post
    if you used paypal your coverd contact them if not DOH !!!!!!!!!
    It's the latter mate

  6. #6
    Admin & Membership Manager bigmac's Avatar
    Join Date
    Jul 2008
    Location
    Devon
    Post Thanks / Like
    Mentioned
    101 Post(s)
    Tagged
    1 Thread(s)
    Vehicle InfoStats

    Vehicle : insignia

    Trim : irmscher

    Engine : 2.0 cdti

    Year : 2009

    Default

    Did you send cash or instant payment transfer ? any way just tell the sender its broken and you cant claim it has to be them and you would like a full refund

    Irmscher Insignia CDTI 130

    MOD'S...Irmscher front spoiler, Irmscher mats, Irmscher door pins, Irmscher rear spoiler, Irmscher grille, Irmscher skirt & exhausts,Irmscher Roof spoiler MOD'S TO COME..Side skirts,Wheels

  7. #7
    Regular Member Celes's Avatar
    Join Date
    Sep 2007
    Location
    Slovenia, Koper
    Post Thanks / Like
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    Vehicle InfoStats

    Vehicle : Opel Signum

    Trim : Sport

    Engine : 3.0 CDTI

    Year : 12/03

    Default

    Went to the bank for a money transfer. He got the money in 2 days I think.


    So far I've written this...

    I have asked someone who is familiar with these things and they said you should call the delivery company and make a claim for broken item.

  8. #8
    Admin & Membership Manager bigmac's Avatar
    Join Date
    Jul 2008
    Location
    Devon
    Post Thanks / Like
    Mentioned
    101 Post(s)
    Tagged
    1 Thread(s)
    Vehicle InfoStats

    Vehicle : insignia

    Trim : irmscher

    Engine : 2.0 cdti

    Year : 2009

    Default

    even if you were to contact couriers they would tell you the same,the sender has to submit a claim not you,ask for his address to send back item and get him to agree on you sending it back for a full refund and make sure you send it recorded delivery

    Irmscher Insignia CDTI 130

    MOD'S...Irmscher front spoiler, Irmscher mats, Irmscher door pins, Irmscher rear spoiler, Irmscher grille, Irmscher skirt & exhausts,Irmscher Roof spoiler MOD'S TO COME..Side skirts,Wheels

  9. #9
    Regular Member Celes's Avatar
    Join Date
    Sep 2007
    Location
    Slovenia, Koper
    Post Thanks / Like
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    Vehicle InfoStats

    Vehicle : Opel Signum

    Trim : Sport

    Engine : 3.0 CDTI

    Year : 12/03

    Default

    Quote Originally Posted by bigmac View Post
    even if you were to contact couriers they would tell you the same,the sender has to submit a claim not you,ask for his address to send back item and get him to agree on you sending it back for a full refund and make sure you send it recorded delivery
    Will do!

    Cheers mate

  10. #10
    Admin & Membership Manager bigmac's Avatar
    Join Date
    Jul 2008
    Location
    Devon
    Post Thanks / Like
    Mentioned
    101 Post(s)
    Tagged
    1 Thread(s)
    Vehicle InfoStats

    Vehicle : insignia

    Trim : irmscher

    Engine : 2.0 cdti

    Year : 2009

    Default

    Np taken from ebay

    Buyer - you should comply with the seller's requests to supply proof of damage. A clear photograph taken with a digital camera can be sent as an email attachemnt. The seller may require the item to be returned to them and, again, you should comply with this but make sure you send the item by trackable means in case you later need to make a paypal claim.

    Seller - If you accept that your item has arrived damaged, you should refund the buyer in full. If the buyer has returned the item to you, you could also refund return postage costs but this is at your discretion. If the item is not broken (for example a piece of electrical equipment that the buyer may have not known how to work) you should advise the buyer and send it back to them (by trackable means). If the item the buyer has sent back to you is not your original item (for example a similar but broken piece of electrical equipment) you should contact the buyer to ensure that a genuine error has not occurred. In the event of fraud being attempted, you should report the matter to the Police. There is an excellent eBay Guide on 'Reporting Fraud to the Police'.

    Buyer - once the seller has decided to issue a refund this should be completed within a reasonable time. If the refund is not forthcoming you may open a paypal claim (within 45 days of auction end) to obtain a refund. The claim is called 'Significantly Not As Described' SNAD) and will entitle you to a full refund less return postage costs. You will have to return the item by trackable means and enter the tracking number online.

    Seller
    - if the damage is a result of bad handling by the Post Office you can make a claim for compensation. For items sent by a standard service, you will require a proof of posting certificate and will need to complete a form available from the Post Office - you will be able to claim up to £32 per parcel. For items sent with tracking, many claims can now be submitted online. If the item is over £32 in value, you should send by a service with additional insurance - certain items such as glass, pottery and jewellery are also not covered by standard service insurance.
    Last edited by bigmac; 11th February 2010 at 22:19.

    Irmscher Insignia CDTI 130

    MOD'S...Irmscher front spoiler, Irmscher mats, Irmscher door pins, Irmscher rear spoiler, Irmscher grille, Irmscher skirt & exhausts,Irmscher Roof spoiler MOD'S TO COME..Side skirts,Wheels

Page 1 of 3 123 LastLast

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Similar Threads

  1. Ebayer stealing vectra-c pictures?
    By arkhan78 in forum General Chat
    Replies: 14
    Last Post: 3rd June 2010, 21:02
  2. Look at this bad ebayer..
    By mark_647 in forum The 'Off Topic' room
    Replies: 17
    Last Post: 18th January 2010, 23:54
  3. Replies: 5
    Last Post: 19th November 2008, 22:16
  4. Reputable Ebayer
    By Ben H in forum Vectra C / Signum Car Chat
    Replies: 11
    Last Post: 20th July 2006, 08:45

Visitors found this page by searching for:

Nobody landed on this page from a search engine, yet!

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •