Forum members, I need your advice!
I have recently tried to conclude a transaction with another forum member, who, in accordance with the forum rules, shall remain nameless.
Having transferred £160 via BACS to his bank account on 22 September, he has failed to provide me with the goods I have paid for.
The member, who is/has been active on the forum since I transferred him the money, initially made numerous assurances about the transaction and finally confirmed that he had posted the item and had a Special Delivery number waiting for me Ė just as soon as he got home (my left foot). Anyway, almost one month later Ė he doesnít take my calls; respond to emails; texts or anything else and I still donít have the item. Likewise, Admin have had no luck getting a response from him either.
Unfortunately, like a muppet, I did not confirm his home address or home phone - but, as he had previous positive feedback here and on Ebay, and, as a fellow forum member, I had hoped that the transaction would be smooth and painless.
So what to do? What recourse do I have? How can I get my money back or the goods in question? After all, I suppose it's like giving some bloke in a pub £50 for an item (never done this!) and then he disappears. You can't get your money back and he'd probably deny he had ever taken money from you in the first place.
Likewise, you canít legally force someone to send you something in the post and it would cost me more than the transaction value to get to this memberís far-flung location.
The amount is considerable and leaves me looking at forking-out twice for my children's interactive Christmas pressie. Something I am less than happy about (not least because I am Yorkshire-born) and more, because I am angry that someone on a really friendly and helpful forum would consider it acceptable to fleece another member.
General grumble over. Any advice on how to conclude this is appreciated. And, BTW, if I have transgressed any forum rule (which I donít think I have), then it is not intentional.