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Thread: Really annoyed with my delivery

  1. #1
    Full Member Big Sig's Avatar
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    Default Really annoyed with my delivery

    I ordered a new climate control panel from a main dealer. After ages on the phone to them they assured me it was the right one so I coughed up the cash and they posted it next day delivery for me.

    It arrived today however, it was not sealed in its box very well or wrapped in bubble wrap etc

    This is what turned up:



    As you can see the corner is broken off

    So unless i choose to send it back and get another one, can the cover be swapped from my old one???

    Gonna give them a ring tomorrow anyway.
    Now I need a turbo to keep up!

  2. #2
    Ex-Staff Full Member John LE's Avatar
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    Vehicle : Facelift Insignia/Corsa D

    Trim : LE/VXR

    Engine : 2.0 cdti/1.6 Turbo

    Year : 13/07

    Default

    You must be able to, as folk do the smd conversions

  3. #3
    Full Member Big Sig's Avatar
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    Thats my thinking, however it should have been properly packaged and it wasn't. Just really not impressed as it should be like new
    Now I need a turbo to keep up!

  4. #4
    Regular Member r.bailey63's Avatar
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    Default

    If you can swap the cover, the dealer will probably nock some cash off for the damage.

  5. #5
    [Ex]Admin Duncan's Avatar
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    That's not good! Pretty sure the cover just carefully comes off. I'd still be after a few ££££ back from them though.

  6. #6
    Full Member Big Sig's Avatar
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    Thing is it was cheap as it was/is unwanted stock.
    Now I need a turbo to keep up!

  7. #7
    [Ex]Admin Duncan's Avatar
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    Not so bad then - but still not good on the sellers behalf. If the price you got it for was 'cheap as chips' then it's maybe a case of just swappign the fronts as said.

    Before you start that, have you checked it actually works properly?

  8. #8
    Full Member Big Sig's Avatar
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    I cannot test it as it needs pairing to the car via tech2 but it is brand new with the box. Apart from the corner missing its spotless and looks/feels new £80 instead of £240 is a bargain but it would have been perfect if they had used a bit of common sense!
    Now I need a turbo to keep up!

  9. #9
    [Ex]Admin Duncan's Avatar
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    Default

    Quote Originally Posted by Big Sig View Post
    I cannot test it as it needs pairing to the car via tech2 ...
    As I pressed submit I had a feeling that was the case! lol

    Hopefully it's all fine.

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