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Thread: Ooooh! Going through my service history book-the car oil is wrong visco-main dealer!

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    Default Ooooh! Going through my service history book-the car oil is wrong visco-main dealer!

    Arnold Clark Main dealer

    21356 miles - 6/7/2007 5w 40 viscosity (fine I believe)

    39476 miles - 27/2/2008 10w 40 visco (wrong viscosity?)

    60227 miles - 11/11/2008 10w 40 visci (wrong viscosity?)

    I think the two subsequent main dealer service have put in the wrong viscosity oil? any one know?

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    says underneath the service stamp, at the bottom of the page on the service booklet,

    2 SAE 0w-30, 0w-40, 5w-30 5w40 only.

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    Regular Member Ziggy's Avatar
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    Vehicle : Saab

    Trim : 9-3 Vert

    Engine : 2.0

    Year : 2000

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    Some one else covered this recently. Ill try find the thread........

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    Regular Member Dan_BlackSRi's Avatar
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    Vehicle : Vectra SRi

    Trim : XP1

    Engine : 1.9 CDTi 150

    Year : 2007

    Mileage : 66000

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    Dependant on the mileage of your engine, a 10/40 grade diesel oil will be fine for your car.

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    Full Member Big Sig's Avatar
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    Quote Originally Posted by Dan_BlackSRi View Post
    Dependant on the mileage of your engine, a 10/40 grade diesel oil will be fine for your car.
    But not for 20k service intervals it won't be.

    its too late now, just make sure the right stuff is in there now
    Now I need a turbo to keep up!

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    Regular Member Dan_BlackSRi's Avatar
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    Vehicle : Vectra SRi

    Trim : XP1

    Engine : 1.9 CDTi 150

    Year : 2007

    Mileage : 66000

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    Quote Originally Posted by Big Sig View Post
    But not for 20k service intervals it won't be.
    True, never clocked the service mileages.

    Still can't see how leaving oil in for 20K is good, regardless of "long life" oils or not

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    Full Member Big Sig's Avatar
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    Quote Originally Posted by Dan_BlackSRi View Post
    True, never clocked the service mileages.

    Still can't see how leaving oil in for 20K is good, regardless of "long life" oils or not
    I have to agree, frequent changes can only be a good thing
    Now I need a turbo to keep up!

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    Regular Member ANDY W's Avatar
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    Arnold Clark did this with my car too and when I asked why he said because its cheaper , but I told him that VX state 5/30 fully synthetic for the CDTI and his answer again was that I can hve that at an extra cost, so that was the last service Arnold Clark will ever do to my cars.
    I now use Grassmere and I told them what Arnold Clark were doing and he couldnt belive it and said that it should really void the manufacturers warranty and that they should be reported.
    I think VX wouldnt bother if they were reported as Arnold Clark sell hundreds of new Vauxhalls every year so they wouldnt want to upset them.
    Best thing to do is not to use Arnold Clark for any maintenance at all but just buy new cars off them as they are cheap.

  9. #9
    Regular Member m8internet's Avatar
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    As above, I queried what oil was being used as by the thrid service I had found out that GM-LL-B oil should be used and noted the same on the third service and they said that 10w40 oil was OK

    However, I don't pay for my services
    I then contacted Retailer Warranties, who pay for them, and they advised me they were paying for "original VX specification service" and if that meant GM-LL-B oil then that is what should be used and NOT 10w40 oil
    Arnold Clark then phoned me the following day to ask me to bring the car back as they had been instructed to replace the oil with the GM-LL-B, and this has now been entered as a requirment on my vehicle service record
    I then contacted Retailer Warranties and my account has been credited with two services at the difference in the oil price (2 x £18)
    The latest service was carried out using the correct oil, I asked when leaving the car and it was already showing that "GM-LL-B oil must be used on this vehicle - ensure order eight litres"

    My car is on 30K mile intervals, and the first two were done at about 20K miles intervals as the indicator showed at that point
    However I have found it makes no difference and the next interval was also 30K miles even though the correct oil was used
    Clearly by about 15K miles the oil is saturated and derriorates rapildy

    Once my car is out of warranty (November 2009) I will be having the oil changes to 10K miles and using Fully Synthetic 0w40 oil

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