My car has ALWAYS been services by VX, my dealership is Hutchings HQ.
When i bought the car it was 1 year old so had 2 years warranty left.
Its now 3 1/2 years old. So i've had 2 major services done by Hutchings VX and 2 interim services (fitlers and oil)
Now its out of waranty, my best mate owns a garage and he orders the genuine VX parts so i though I'd go to him for a major service ahead of an RR day.
About a week ago, the car develpoed a miss fire with the map on under peak torque. I did some research and found that it was the spark plugs giving out under the higher boost of the remap. No problem, full service by my mate will solve this. new plugs and regap them.
He's had the car all day today and the spark plugs are a major job on the Vectra VXR as the manifold etc has to come off to allow access to the some of the spark plugs.
My mate takes everything off and is shocked to find that the fuel filter is almost rusted through, the pollen filter can no longer be called a filter as its so caked in gunk, the air filter is ****ed and worst of all, in his opinion the spark plugs have not been changed for a VERY long time. As the plugs are now so old, is hardly surprising that the remap (which went on 3-4 months ago) has pushed them too far.
I have stamps in my service booket showing that these parts have been changed when they clearly havent as on some of the filters my mate took off, they have "date last changed August 2006" printed on them!!!!!!!!
Needless to say im fuming and I now have all these parts in a bag to show VX and Hutchings. As I said, I have paid Hutchings for 2 major and 2 interim services which in cash is about £500-£600 and it loks like all they have changed is the oil.
I suppose im wanting to know what steps to take next.
PS All modifications done to the car were done AFTER the warranty had expired