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Thread: Vauxhall to respray all my plastic

  1. #1
    Regular Member vecy boy's Avatar
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    Default Vauxhall to respray all my plastic

    I know that I have posted some pictures of my Insignia on here and some members have commented that Vauxhall still can't get the right colour match between plastic and metal so I had a moan.

    It was in everyone's opinion getting worse. The bumpers had started to look almost magnolia and after three trips to the dealer to complain, yesterday they actually all agreed that it looked awful. the more you look at it the worse it gets.

    I also had a good moan again about the lines where the headlights and bonnet meet and how the headlights are set differently so they agreed to have the car inspected by the local Vauxhall customer relations manager. I also insisted that I was present when he carried out the inspection.

    Today it went in to have it's new gear stick and turret fitted to solve the gear problem so they said they would call him in today. When I got there today to pick up the car he had just arrived so we went out and first of all as with the other staff he said you will never get a perfect match but then when he saw the car in the correct light once the sun had gone in he agreed straight away that it was terrible. He also agreed that the panel lines weren't right so he got his little gizmo out that detects the thickness of the paint to see if the car had had a respray but no difference in thickness so that eliminated that but he did say that they were out of the tolerance aloud so how did that get through quality control.

    Anyway the parting shot was "Can we have the car for the whole of next week so we can rebuild the front half and he wants all the plastic panels removed and painted again until they are a perfect match". He can't understand why there is such a difference with the colour but at least he didn't try to fob me off and to agree to rebuild the front half I suppose isn't such a bad result. lets just hope they don't make a complete pigs ear of it.

  2. #2
    Regular Member big rich's Avatar
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    glad to hear its being sorted m8, if i paid top money like you have i would expect it perfect.

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    Regular Member vecy boy's Avatar
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    Did phone Vauxhall direct the other day just to see if they had any record of a bump in transit but nothing but when I told the girl the full story she suggested that I just return the car and demand another one but as per usual I was too soft but not too bad a result.

    Lets just see what it looks like after they have had it a week.

  4. #4
    Regular Member glynn's Avatar
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    its the oil's in the plastic that makes the car slightly darker, so even if they repaint them it will still look slightly darker that the body work

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    Regular Member steve1975l's Avatar
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    Quote Originally Posted by glynn View Post
    its the oil's in the plastic that makes the car slightly darker, so even if they repaint them it will still look slightly darker that the body work
    Other manufacturers seem to get it right.

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    Regular Member sri andy's Avatar
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    Quote Originally Posted by steve1975l View Post
    Other manufacturers seem to get it right.
    Exactly, there really is no excuse for this,you dont get this on a £5K Hyundai, why settle for it on a £20K car? its simple enough to sort and im sure it will look fine when they have done. Just look at it as "tweaking"!

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    Regular Member sri vec's Avatar
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    are they giving u a replacement car for a week?

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    Regular Member vecy boy's Avatar
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    Luckily we don't need the car for a week. They offered to supply one but I hate running around in someone else's car. just look at the luck we have had with this one up till now.

    They are going to also have the wheel repaired that they damaged yesterday when turning around a tyre that had been put on the wrong way and they are also having a dent repaired that they managed to put in the car when they had it in for the first time.

    Writing this just makes me sit and think just what a s*@t time we have already had with this car. Surely it can only get better .

  9. #9
    Regular Member vecy boy's Avatar
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    Attachment 23685Just a few piccis to show you the colour match and panel lines and dropped bonnet. The camera didn't pick up the colour too well but you get the idea.

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    Regular Member Slick's Avatar
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    ****** hell thats a fair difference in colour i agree as said well done for getting them to redo front end i wouldnt be happy with that at all good luck and lookin forward to more pics

    love insignias in white gorgeous!!!!!

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