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Thread: Kwikfit UNBELIEVABLE

  1. #1
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    Default Kwikfit UNBELIEVABLE

    looong story..
    Basically got my front brake pads changed from kwikfit Paying a masssssive 77 pounds Just for pads on my vec..
    Anyway they changed them..Brakes were unbelievable poor..Unipart branded which my local autofactors sells for 15 pounds and thats without discount..
    Basically they were squeking so i thought id do a 1000miles then the squeking will go away. Nope..
    Took it back to them..Had to wait 2 weeks for a brake test..Gave it in and went on my way waiting for a phone call..3 hours later I HAD TO ring them to ask if it was done..they said ohh yess its done come collect it..guy said he checked but he didnt hear anything so he took them off and cleaned them...He did nothing at all because they were exactly the same as when i gave them in the first place..
    3rd time booked it in waited 1 week for a brake test..this time she goes there squeking because you rear ones are not new and there not working to there full potential causing your fronts to heat up and thus why you fronts are squeking..Anyways i said thats for that theory i paid you to put a pair of decent brake pads on which if you had they wouldnt have been squeking..
    Anyway i waited in the reception and she was kinda shocked that i was waited..She even said are you going to wait..You might aswell go because it isnt going to be done for an hour..i said ohh no i dont think you lot do anything so yes im going to wait and watch to see if you do anything..
    Anyway they changed the brand of pads to ferodo..(good brand) and no squeking..
    BUT BEFOREEEEEE I got into the car OMG...basically she made me sign a sheet saying what they had done..and what P***&d me off was it said ROAD TEST YES CUSTOMER COMPLAINING ABOUT SQUEKING I COULDNT DETECT ANY SQUEKING..i was erm when was this imaginary road test done? and she goes trust me i did a road test i said trust me you didnt..etc etc she said i did about 5 times..then i said the only time you drove my car was when you moved it from the bay to the ram and 5 second walk away..she goes YES THAT WAS THE ROAD TEST..
    After that she goes you are soo rude etc etc..then there was a man from rac there next to her..and she goes you know even if you had gone to vauxhall they wouldnt have given you anything better then unipart..they dont make there own parts.i said erm they would have given me better tehn unipart for 80 quid trust me..
    then the rac man goes theres only 2 manufactueres of brake pads IN THE WORLD..ANd the rest are rebranded...And she was like YEP YEP 100% TRUE..
    Mintex and Ferodo..
    so i said what about apex...nope rebrand..What about brembo...ohh there another one..i goes soo theres 3 now..you both said there was only 2...
    arguement went on
    Basically REAAAAAALY UNHAPPY WITH kwikfit Would never ever ever ever ever go back there agian..i would seriously do the work on my car myself.

  2. #2
    Regular Member Sean-2.2Direct's Avatar
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    Why oh why did you not do it your self mate does not take long and would have cost you 12 quid and 1 hour

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    im only 19..I dont know anything about cars..and plus kwikfit were doing the offer of Buy brake parts from us and that part you will never have to change agian..ie buy front brake pads from them then you will never need to buy front brake pads ever agian for life...soo seemed like a good offer...

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    Quote Originally Posted by Sean-2.2Direct View Post
    Why oh why did you not do it your self mate does not take long and would have cost you 12 quid and 1 hour

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    Regular Member Sean-2.2Direct's Avatar
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    Quote Originally Posted by vec3.2 View Post
    im only 19..I dont know anything about cars..and plus kwikfit were doing the offer of Buy brake parts from us and that part you will never have to change agian..ie buy front brake pads from them then you will never need to buy front brake pads ever agian for life...soo seemed like a good offer...

    I know what you mean mate I done it when I had the corsa at 18 got the vec at 18 as well and done them my self when they needed doing theres good people on here that will help you out with these things mate

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    Regular Member steve1975l's Avatar
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    Quote Originally Posted by vec3.2 View Post
    im only 19..I dont know anything about cars..and plus kwikfit were doing the offer of Buy brake parts from us and that part you will never have to change agian..ie buy front brake pads from them then you will never need to buy front brake pads ever agian for life...soo seemed like a good offer...
    How many brake pads are you going to get through?

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    Quote Originally Posted by steve1975l View Post
    How many brake pads are you going to get through?
    lol I dont know..Kinda stupid now if you think about it..But yeh 77 pounds included labour aswell...buT YEEEEEEHHHH will try and do the bak ones myself

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    I got my old car brakes done a kwik fit and i sounded like a squeeking bus everytime i braked, used to go slow and use the gears to slow myself down to save embarasment............ I spoke to a mobile mechanic and he advised that fitting the wrong size pads/discs causes excessive squeeking, so i went to auto factors and bought myself a new set, fitted them and no more squeaking....

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    Regular Member saintdean's Avatar
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    Im guessing this is the kwikfit near the cattle market/morrisons.

    Im lucky one of my good friends sorts me out, i only pay for the parts and he just uses the car to get to work and back until its fixed

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    No not in northampton..I have a house down Luton aswell...So was in lUTON

    i FORGOT TO ADD...i said to them everytime i come here it costs me 10 quid in petrol to drive down here..and iv been here 3 times...The rac guy goes OOHHH I GUESS YOU SHOULD BUY A BETTER CAR THEN...i said i like this car alot i just dont like filling it up for things that i DONT NEED TO DO...
    Last edited by Stevel; 8th July 2009 at 19:11. Reason: By passing swear filter

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