User Tag List

Thanks Thanks:  0
Likes Likes:  0
Page 1 of 4 123 ... LastLast
Results 1 to 10 of 32

Thread: Help Kwikfit crashed my car

  1. #1
    Regular Member
    Join Date
    Sep 2008
    Location
    Moray
    Problems Posted
    0
    Problems Solved
    0
    Best Answers
    0
    Good Answers
    0
    Post Thanks / Like
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    Vehicle InfoStats





    Angry Help Kwikfit crashed my car

    Hi all, I need some advice.

    Took my signum into kwikfit yesterday (second time in a week) for to get my aircon done, the assist manager drove my car around to the bay and crashed it into another dealer driving another customer car.

    The third party admitted liability and said he would take my car and fix it as it was only a scuff and would take 5 mins, i told him no as i have seen his work before and then got his insurance details, kwikfit are refusing to give me theres and told me to go through my own insurance.

    i contacted a body shop who said there was around £1500-£2000 damage and they put me intouch with a company called accident exchange who contacted the third party, who now says it should be 50/50 with kwick fit.
    so they wont persue the claim for me and neither will my insurance swiftcover as i was not in charge of my vehicle.

    Can anyone help as ive been told im not allowed to drive the car due to the damage and i had to cancell my hollidy yesterday because of it

    what can i do ????

  2. #2
    Regular Member Robbie69's Avatar
    Join Date
    Mar 2008
    Location
    Oxfordshire
    Problems Posted
    0
    Problems Solved
    0
    Best Answers
    0
    Good Answers
    0
    Post Thanks / Like
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    Vehicle InfoStats





    Default

    They MUST have liability insurance so ring up quick fit head office mate.

  3. #3
    Regular Member
    Join Date
    Sep 2008
    Location
    Moray
    Problems Posted
    0
    Problems Solved
    0
    Best Answers
    0
    Good Answers
    0
    Post Thanks / Like
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    Vehicle InfoStats





    Default

    Quote Originally Posted by Robbie69 View Post
    They MUST have liability insurance so ring up quick fit head office mate.

    Done that and they still wont give me any cuttins, they said they would look into it but they cant do anything for a week or two untill the manager of my local branch gets back from hols.

    Even though the car was in there care they should fix it and claim from the other party if neccisary

  4. #4
    Regular Member Robbie69's Avatar
    Join Date
    Mar 2008
    Location
    Oxfordshire
    Problems Posted
    0
    Problems Solved
    0
    Best Answers
    0
    Good Answers
    0
    Post Thanks / Like
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    Vehicle InfoStats





    Default

    Go and get a free half hour consultation from a solicitor, start keeping all receipts for any losses you have incurred over it. They are a large company and should contact the manager now, no excuses! They should get it repaired and work out how they are going to sort it out with their staff later.

    What a disgrace, I will not be using quick fit now if this is how they treat their customers.

    You could go to citizens advice mate?

  5. #5
    On a Sabbatical
    Join Date
    Jan 2009
    Location
    Plymouth
    Problems Posted
    0
    Problems Solved
    0
    Best Answers
    0
    Good Answers
    0
    Post Thanks / Like
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    Vehicle InfoStats





    Default

    I thought it was illegal not to give ur details after an accident?

  6. #6
    Regular Member m8internet's Avatar
    Join Date
    Dec 2006
    Location
    Cumbernauld, Scotland
    Problems Posted
    0
    Problems Solved
    0
    Best Answers
    0
    Good Answers
    0
    Post Thanks / Like
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    Vehicle InfoStats





    Default

    Rather unusual for the third party to refuse to provide the name and address of their insurer (ie the Kwik Fit Manager)
    Although it is private property they may be able to refuse to do so

    So long as you have the vehicle registration of the other vehicle, then go through your own insurance
    I had a similar experience, at a car wash on private property, went through my insurance but a week later I received an offer from the third party to insurance that they admitted full liability and would prefer to deal with me directly, so as not to affect my NCB

    I phoned them up, advising that I would agree to that, subject to me having a non-cost hire car equivalent to my own, no excess to pay, the repair carried out at a dealership of my choice, and the repair under warranty for three years
    A replacement car arrived three hours later and was a black Vectra SRI with less than 1000 miles on it

  7. #7
    On a Sabbatical
    Join Date
    Jan 2009
    Location
    Plymouth
    Problems Posted
    0
    Problems Solved
    0
    Best Answers
    0
    Good Answers
    0
    Post Thanks / Like
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    Vehicle InfoStats





    Default

    Btw whats the contact details for this kwik fit??

  8. #8
    Regular Member
    Join Date
    Sep 2008
    Location
    Moray
    Problems Posted
    0
    Problems Solved
    0
    Best Answers
    0
    Good Answers
    0
    Post Thanks / Like
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    Vehicle InfoStats





    Default

    Quote Originally Posted by Diet1985 View Post
    I thought it was illegal not to give ur details after an accident?

    accident exchange, swiftcover and the police all said that also

  9. #9
    On a Sabbatical
    Join Date
    Jan 2009
    Location
    Plymouth
    Problems Posted
    0
    Problems Solved
    0
    Best Answers
    0
    Good Answers
    0
    Post Thanks / Like
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    Vehicle InfoStats





    Default

    Quote Originally Posted by veccysri150 View Post
    accident exchange, swiftcover and the police all said that also
    robbie will know for sure and will correct me if im wrong...

    Its just the question of it being on private land etc

  10. #10
    Regular Member Robbie69's Avatar
    Join Date
    Mar 2008
    Location
    Oxfordshire
    Problems Posted
    0
    Problems Solved
    0
    Best Answers
    0
    Good Answers
    0
    Post Thanks / Like
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    Vehicle InfoStats





    Default

    Not technically, from what I remember you need only give reg number, name and address. I could be wrong as i'm having a mind blank. They should however give their insurance details and accept full liability as it was crashed by their staff!

    You do need to give your details it's a legal requirement but you don't have to give insurance details.
    Last edited by Robbie69; 2nd July 2009 at 11:49.

Page 1 of 4 123 ... LastLast

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Similar Threads

  1. Kwikfit issues
    By dti owner in forum Vectra C / Signum Car Chat
    Replies: 16
    Last Post: 1st February 2011, 21:35
  2. KwikFit - how much?
    By izonoky in forum Vectra C / Signum Car Chat
    Replies: 21
    Last Post: 17th April 2010, 22:45
  3. Kwikfit website rant, hidden costs
    By KevinG in forum General Chat
    Replies: 13
    Last Post: 20th March 2010, 19:34
  4. Kwikfit UNBELIEVABLE
    By vec3.2 in forum The 'Off Topic' room
    Replies: 12
    Last Post: 8th July 2009, 18:33

Visitors found this page by searching for:

Nobody landed on this page from a search engine, yet!

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •