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Thread: Automatic renewal of XBox Live

  1. #1
    Regular Member Jim Bob's Avatar
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    Default Automatic renewal of XBox Live

    How do you cancel the above?

    I've had the email reminder and looked on XBox Live itself and cannot see any options to opt out of the automatic renewal...

    Please help!!

  2. #2
    Regular Member Swaite53's Avatar
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    Unfortunately, you have to phone up to cancel. It's very stupid, and I suspect they do this to discourage people from cancelling so easily. The number is: 0800 587 1102

    Not to scare you, but I've heard that if your debit/credit card expires and they can't take the money, the amount keeps adding up, and they ban your gamertag until you pay them what you owe.

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    Phone up and cancel dont do what i did and just cancel the payments from ur bank etc

    I was off it for 3 months.. they banned my gamertag... then i had to pay 3 months worth of live... I was paying monthly and couldnt understand..... but trying to make 'John' with the Terrible accent understand is impossible!!

    Its a huge con mate!!! Microsoft are scum... they wont refund people when live is down for 48 hours!!

    Grrrr


    Now you've got me started!!!

    :@

  4. #4
    Regular Member Jim Bob's Avatar
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    Thanks guys.

    I paid on my credit card the last 2 years but now i'm going to purchase it via the 'live cards' on play.com (£5 cheaper and £10 cheaper on ebay)


  5. #5
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    becareful with the ebay ones!!

    Mates of mine where contacted by Microsoft and told the past x amount of cards they have used were fraudulent.

    Microsoft cut them off from live and made them pay up from the first fraudlent card!!!

    Microsoft grrrr

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