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Thread: Result!

  1. #1
    Regular Member AndrewTi's Avatar
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    Thumbs up Result!

    The wiper mechanism my car is off the road for, has arrived a fortnight early!
    It's in Saturday morning to have it fitted.

    After sending a snotty e-mail and numerous phone calls to chase the part, a manager called me back to talk over the issues I've had up to date. He was very reasonable, genuine and sounded like he actually cared. He also assured me that if I had any further issues with related parts after the car was out of warranty, they'd look at it favourably - which has given me some faith back in the car and Vx.

    Also as a goodwill gesture I've got £150 modding vouchers, to spend at VX on anything, parts, repairs, accessories or towards a new car ( I could get that off anyway, so bits it is! lol )

    So now I have a shopping list! I need new pads all round soon, so that will take a chunk of it, but what else? Hmmm. Decisions Decisions!

    If anyone has any problems I reccomend getting hold of this guy! obviously I don't want to inundate him so if you need his name PM me!

  2. #2
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    Well done, but whats that old saying "Talk is cheap".

    Sounds like your on your way though.

  3. #3
    Regular Member AndrewTi's Avatar
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    Credit where it's due bud, It's all going in writing at his suggestion! I'll get the letter with the vouchers.

    I'm for once, quite pleased!

  4. #4
    Regular Member cpt slow's Avatar
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    Glad its going to be sorted for you in record time to Andy !

    It is a new part and not one they have taken of a car in dealership just to keep you happy ? I have seen this done before now !

    So plastic bag mod held out I guess ? Oh did I tell you this mod I told you costs £150 to me !

  5. #5
    Regular Member AndrewTi's Avatar
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    Nice try!! Don't know if it held out or not to tell the truth, I've been pottering about in a hire car at Vx's expense since I went to the deaer!!

    I can't wait to spend my £150 though!

  6. #6
    Regular Member cpt slow's Avatar
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    Glad its sorted Andrew ! plus the nice 150 bonus .

  7. #7
    Regular Member ion's Avatar
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    Glad it's going to be sorted mate.

    Send the £150 to me & I'll invest it wisely for you.

    Cheers,

    Ian

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