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Thread: Wish me luck.............

  1. #1
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    Thumbs up Wish me luck.............

    Fresh from my promotion, and my Complaints Handling Training course, I have been charged with the most important job in the world............the 4r5e kicking of Messrs Arnold Clark and Co.

    Drinky has decided that if he has to go back once more in a vain attempt to have the numerous faults with the Elite resolved there is going to be bloodshed.

    I am currently writing an official letter of complaint to the dealers' head office, and will also be copying Vaux Customer Services, but this is our last attempt to resolve face to face before getting nasty.

    I am armed with PMT and a 2 page issue log.

    Leaving work at 3pm.
    Picking kids up from school at 3.30pm.
    4r5e kicking commencing at 4pm.

  2. #2
    [Ex]Admin Duncan's Avatar
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    lol - good luck Louise.
    Quote Originally Posted by Mrs D
    I am armed with PMT and a 2 page issue log.
    Quote Originally Posted by Mrs D
    4r5e kicking commencing at 4pm.
    Ooh, if I lived closer I'd come along to watch and get some piccies for the forum!!!

  3. #3
    Ex-Staff Full Member ian_c's Avatar
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    Vehicle : i500

    Trim : i500

    Engine : V6 3.0CDTi

    Year : 2005

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    louise good luck on kicking ar**

    the guy at the top is

    Paul Daly

    Customer Care Director

  4. #4
    Regular Member Steven's Avatar
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    please give them a kick in the stones from me louise

    All the best

  5. #5
    Regular Member Steven's Avatar
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    Quote Originally Posted by ian_c
    louise good luck on kicking ar**

    the guy at the top is

    Paul Daly

    Customer Care Director
    Ian you dont happen to have a number for him??

    Cheers

    Steven

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    Kick from me too...and good luck!! My Solicitor told me not to bother with Mr C. He said there was nothing I could do.

  7. #7
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    Mrs D, which branch btw? Wonder of your talking to the same idiots I had to!!

  8. #8
    Ex-Staff Full Member ian_c's Avatar
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    Vehicle : i500

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    Quote Originally Posted by gil16e
    Ian you dont happen to have a number for him??

    Cheers

    Steven
    steve all i have is a helpline

    you may get him on this number 0118 945 8500
    but dnot know ???

  9. #9
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    Quote Originally Posted by bandrew
    Mrs D, which branch btw? Wonder of your talking to the same idiots I had to!!
    We're up in Cheshire - Northwich - I guess the issues are the same across the country!! Such a shame though - we have bought loads of cars from them over the last few years, and recommended them to friends as well, as they had always done well for us.

    Something has gone sadly awry though - either that or this wretched car is cursed!!!

  10. #10
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    Probably not the car. Mine was from Winsford.....I wished after I had gone to Northwich instead. Sounds like it wouldn't have made much difference....again GOOD LUCK!

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