This seems to be a problem with Alignmycar.co.uk - they don't recommend garages, just point you in the direction of those that have their equipment installed. After that, you're in the hands of the muppets that use the equipment (I speak from experience
).
Unfortunately, sounds like you've come across one of these muppets. All I can suggest is looking at this link and then maybe calling Tony Bones to pick his brains and going back to the original place or find somewhere else.
http://www.wheels-inmotion.co.uk/index.php
Hope you get it sorted mate.
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