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Thread: Double Glazed Unit

  1. #1
    Regular Member denzo's Avatar
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    Default Double Glazed Unit

    Flaming Hell .... I've got two double glazed units at my house that have failed after 7 years.

    Been on the phone to the installers who said they would get back to me within 12 weeks.

    These are uPVC, one is a pation sliding / tilting door window and the other is in my front room.

    I'm going to ring them again on Tuesday .... any advice?

    The glass units are now a bit lop sided in the frame ....

  2. #2
    Regular Member payney's Avatar
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    Wink

    shawly you have a garantee on your windows it's normally 10 yrs is'nt it?

    well if you have they have the obligation to come and replace those windows that are effected i would say if you have no joy m8 go to citizens advice and they would probably help you.

  3. #3
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    Default

    You are lucky they are still trading 7 years after installation!!

    If you have no joy.... are they internally or externally glazed? (goes the bead that holds the gass in appear to be on the outside of the window or the inside) as it may be a simple £60 DIY job

  4. #4
    Regular Member denzo's Avatar
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    Default

    Hi, they are internally beaded ... would I have to worry about packing etc?

    The company have been in business for 30 years but don't seem to interested in the urgency of my steamy windows

  5. #5
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    Default

    You should be able to re-use the packers used for the original glass - it sounds like one has slipped.

    BTW - On our property letting policy our company has - We refer all failed sealed units to landlords to rectify as it could lead to a further damage to the internals of the frame (supports, hinges etc) and may lead to an increased chance of glass failure.

    Though I have once found one which was more like a goldfish bowl! With 5cm of water between the panes.

  6. #6
    Regular Member denzo's Avatar
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    Default

    I do hope they did use the correct packers ... how do I replace and position the packers?

  7. #7
    Regular Member Caterman's Avatar
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    Vehicle : Signum

    Trim : Elite

    Engine : 3.2 V6

    Year : 05

    Default

    Got the same problem with the opening side window in the lounge. Company no longer in business though I'll get my m8 to do it as he now has his own window/conservatory business.

  8. #8
    Regular Member denzo's Avatar
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    Default

    What about lop-sided double glazed units? is this movement due to the frames moving or something? or the packers moving? or just **** installation?

  9. #9
    On a Sabbatical VauxVeteran's Avatar
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    Default

    The problem you have is the plastic has deformed, it has to stand up to heat and then cold and it doesn't have the expanding factors that wood does, plus all houses move about over time, just one of those things, if you are lucky you will be able to get it done under warrenty or even better they might be able to tweak them for you, i had a brand new one that leaked, guy came round ten mins later and a screwdriver and all was hunky dorey again.

  10. #10
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    Default

    From what Denzo says - its the glass thats fallen - the frame is still level - correct me if I misunderstood.

    The packers shoulc just be pieces of ridged plastic of different colours - which represent different depths in mm - and these are positioned between the glass and frame innerds to get the correct fitment. These can be bought - but usually in bags of about 100!! This is a more common defect of tilt/slides as the force of gravity acts in 2 directions upon the packers giving the opportunity to slide past each other.

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