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Thread: Vx 1 & 3 year warranty

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    Default Vx 1 & 3 year warranty

    Ne Vx’s come with 1 year warranty as standard. There is also...

    “An additional 2nd and 3rd year no-fee customer option warranty is also available in the UK.” (N.B Exact wording taken from vx...)

    Question - How do I know if my vehicle has been registered for the ‘optional’ 2 + 3 years? Assuming it is 3 years, when does it start?

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    Regular Member Tadpole's Avatar
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    Did you not have any additional paperwork with the car, Network Q or the like? ....

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    Regular Member Ste's Avatar
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    Vehicle : Jaguar XF 3.0D V6

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    It is automatic upto 60,000 mile limit.

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    I just spoke to Vx customer service about this – very helpful!

    All UK Vx’s have a 3-year warranty as standard – I explained that the wording suggests years 2 & 3 are optional, but was reassured this is not the case.

    Warranty starts from the date of first registration and is transferable from owner-to-owner

    Also asked about servicing. To maintain warranty validity vehicle must be serviced according to schedule – doesn’t have to be at Vx but a VAT registered garage must be used. Genuine Vx parts must also be used.

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    Ex Vec-C Admin Deztroyer's Avatar
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    this is standard in the uk this gets them out of the eu loopholes for vehicles registered abroad -

    manufacturer always covers the 1st year of warranty
    then dependanat on terms and conditions set up between the manufacturer and supplier the 2nd and 3rd years are underwritten and hence why there are now more items not covered owing to wear and tear or some items only being covered in what is classified as "base" warranty i.e. the 1st year

    this does my head in as i spend all day dealing with manufacturer warranty issues and over the past 7 years the goal posts have moved quite considerably

    0-Large smile ......every time it's driven

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