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Thread: dealer after sales

  1. #1
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    Default dealer after sales

    was just wondering if any of u have had same bother as me with after sales help from vauxhall dealerships.when i was buying my vectra the vauxhall dealer i got it from couldn't do enough for me,but since i have had car anything i have went to them about has seemed like i am not worthy off help,i had a problem with car so took it back,problem was ment to be fixed but less than 2 weeks later it was back.so i went back and they told me it would get sorted again and they would be in touch when courtesy car was ready for me.2 weeks went by and no word so i phoned to ask what was wrong,i was passed here there and everywhere then told i would be called back,2 days later with no word i went to dealer myself and with no apolygy i was told it would be another month till they could sort me out.i stood my ground and they took it in that day,i had to use a ford ka for 2 days.car is fine now.tried to book vectra in for winter check 3 weeks ago and i am still waiting to here back from same dealer,should i just get car serviced elsewhere??would rather have vauxhall stamp on service book though.anyone else on here had simaler trouble??

  2. #2
    VIP-Member Johnsdutton's Avatar
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    Vehicle : Signum

    Trim : Elite

    Engine : 3.2 v6

    Year : 2004

    Mileage : 110,000

    Default

    Change dealer mate. As long as it is serviced by a recognised dealer or service centre, there should be no problem with warranty or service hicstory
    3.2 v6 Signum and loving it

    http://www.freewebs.com/johnsdutton/

  3. #3
    Ex Vec-C Admin / Founder Duncan's Avatar
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    It wasn't Arnold Clark by any chance given your location?

  4. #4
    Regular Member john_k_sri's Avatar
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    Vehicle : Insignia Grand Sport

    Trim : DESIGN

    Engine : 1.5T (165)

    Year : 2018

    Mileage : 220

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    Yep it's 'find a new dealer time'.

  5. #5
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    I have yet to find a dealer who i would go to with non warranty dealings, they are all imo truly shocking, find a good independant who is thankful for your business.

  6. #6
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    Default v

    it was peter vardy..

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