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Thread: Halfauds my a***

  1. #1
    Regular Member KC's Avatar
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    Angry Halfauds my a***

    Only read this if you have ten minutes, as its got to be long to get the story over. But it goes like this!

    I Phoned Halfauds to get a price for hard wiring my phone to the stereo speakers etc was quoted at £69 special deal.
    KC:have you done this model of car before (2.2 face lifted Veccy)
    Halfrauds:yes sir no problem, but you need to come in and let us see the car and pay for the parts.
    Me: dont you know what a new veccy looks like and can't I pay by switch like the rest of the world!
    Halfrauds: no sir just come in.
    Me: travelled all the way into Edinburgh from West lothian. about 24 miles No one about. waited for 15 minutes before some one came. said I am here to pay for the parts etc. Payed for the parts and went home.

    Two days later got a call from Halfrauds that my parts were in. agreed that I can come in the next day, but would need to take a half day off to do so.

    Arrived at Halfrauds and their "expert" was not in. I was asked "who said to come in today sir" as he is off on holiday. But if you want I dont usualy do this but I can "have a go at fitting it.

    I asked how many new veccies he had fitted phones to and he said none but they must be similar to the one he had done!! what a flipping moped.

    Me I said I will come back when the expert is back at work,

    Halfrauds: phoned me. and asked me to come back in again, so I went back the next day to find out again that they then did not have the correct parts.

    Off I went back home again with a promise that the correct parts will be in within a couple of days and for my trouble, they would have a third party company fit it at as they were not too sure how to do it. Remember they have had my money for a couple of weeks.

    Halfrauds phoned me sir all the parts are in, come in and pick them up so you can give them to the third party company to fit at my place of work.

    I went back in again to pick up the "correct parts" and as I was checking the parts that was given (more like thrown at) to me I noticed that one part had BMW M3 written on it and the other part had vauxhall frontera. I asked if Jeremy Beadle was about. Why said the "sales man of the year"?
    ME: because you have given me onee part for a Fricken BMW!! and another for frontera that is no longer made.

    Halfrauds: Is it not a BMW you have sir!!!!! I will not repeat what I said, other than I asked for the manager who was.....yes you guessed it not available. but the deputy dawg was. So I spoke to him and asked for my money back and he could not understand why I was asking for it back.
    Any how I asked for compensation as I had wasted a lot of time and money on the sad episod of my valuable short time I have on this planet and he gave me a ten pound gift voucher and said "thats all your going to get mate"

    Well I wrote to Halfrauds HQ and I never got a reply from them, other than a phone message from the above missing manager (remember him) who said he has heard of my little problem and as I had got my money back and also a Halfrauds gift voucer for my pains, he considered the matter closed.

    Well I flicken don't think so boyo, and I will never set foot or is that feet into their shops again.

    Sorry for the legth of my rambling but what does it take to get some decent service nowadays? are they always as bad as this??
    Last edited by KC; 10th March 2006 at 22:58.

  2. #2
    Regular Member Steven's Avatar
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    b@stards, think all halfrauds are the same!!

  3. #3
    Regular Member The Doc's Avatar
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    Waste of time mate, I had that kit and installed it myself on an older car.

    Wasn't too impressed in all honest. Parrot kit all the way

  4. #4
    Regular Member jonnye's Avatar
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    the Halfrads ones are the bigest wast of time out, lots of feedback very poor quality - cheap and nasty.

    Pay a bit more and get a good one

  5. #5
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    memo for halfrauds management " you pay peanuts you get monkeys" and obviously thick ones. hope you get sorted kc

  6. #6
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    don't feel down KC! your not alone!
    All Halfrauds are the same matey... i'm sure they hand pick their employees from the local gypsy camp!
    no education, no manners, no brain!
    it even annoys me walking into my local store! they are all just thick!!!

  7. #7
    Regular Member jonnye's Avatar
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    they had an offer on a Sony head Unit with Ipod connector £149 with free fitting, seemed a good deal

    when asked about fitting they did not have clue - after looking in 4 books still could not give price for the extra parts or confirm it could be fitted "dont worry we can always use a universal connector, all i need to do is cut off your old lead and connect an new one

    and this was the fitter


    then to cap it all off he said it would be 3 weeks before they had any stock as they had sold out.

    Why the **** was there about 30 boxes on a big dispaly if they had none in stock

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