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Thread: Who's not getting e-mail notifications since the server move?

  1. #1
    [Ex]Admin Duncan's Avatar
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    Default Who's not getting e-mail notifications since the server move?

    By that I mean things like an e-mail when you receive a PM, e-mails relating to your thread subscriptions etc. It seems some people aren't.

    Before you post saying that you aren't getting them, just check in your User CP that your settings aren't set to not receive thread subscription e-mails or PM notifications.

    If you were getting those all fine before the server move and aren't now, then add your name to the list.

    Ta

    D

    EDIT: Just to have it here in the first post. As below, it'll be worth checking the spam folder as the IP address of our server has changed and that may be enough for some ISPs to think it's spam - so folks will need to add either vectra-c.com or admin-team 'at' vectra-c.com to their Safe Senders list.

  2. #2
    Regular Member PeterVV's Avatar
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    Default

    I wasnt, but after some digging, it appeared that when you changed your hosting, my ISP decided that you were spam??!?!?!!? so I had to go into my e-mail, to mark as not spam. Incidentally, if your set up is as mine, running through Outlook, you may not notice this has happened, you may need to log in via the ISP web site/web mail to find this out.....suppose I `d better get on with my work now.....boss is coming!

  3. #3
    [Ex]Admin Duncan's Avatar
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    Mine's working fine, it seems to be a few other people's that isn't.

    As you say, worth checking the spam folder as the IP address of our server has changed and that may be enough for some ISPs to think it's spam - so folks will need to add either vectra-c.com or admin-team 'at' vectra-c.com to their Safe Senders list.

  4. #4
    Regular Member BigP's Avatar
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    Thanks D, just logged into my main account and marked as "not spam". Running through Outlook like PeterVV so didn't notice. Also found some missing emails from a friend.
    Reverted my settings in control panel back to my main address and recieved the verification e-mail straight away.

    Top job, thanks for your help.

  5. #5
    [Ex]Admin Duncan's Avatar
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    Sorted.

    So for anyone else not receiving the e-mails since the move - that'd be the first thing to check.

  6. #6
    Regular Member jonesy_ni's Avatar
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    I find the emails come alot quicker since the server move

    Getting them fine

  7. #7
    Regular Member parapaul's Avatar
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    Default

    Again, no problem here with yahoo mail. Although I've had the admin team address in my contacts since I joined.

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