Leather Sofa Help/Advice Please

[Craig1985]

My Parents bought 2x 2seater sofa's 1x Chair from DFS 6/1/07, they paid over £2k with a £155 protection cover. (presume 1 yr)

Problem...

For awhile now the dye has started to come off leaving the sofa a tan colour intead of a dark deep chocolate brown. It really looks horrible! Will the protection cover cover this to you think? If not are there any repair dye kits that work?

[Harry]

if the warranty doesn't cover it then there are plenty of good leather dye kits available on the market.

ebay is a good place to start, as is the 'search' function on detailingworld.com, there are a good few threads on technique and products

[Jim Bob]

That happened to my Grandparents new suite after about 12 months and the whole suite was exhanged for a new one... but the new did the same after a period of time but they didnt bother to change it..

On the other hand, I could see the warranty company could say its wear & tear...

[Craig1985]

i think its wrong that they can sell a sofa that does this.....

[Jim Bob]

i think its wrong that they can sell a sofa that does this.....

Bit poor 'innit...

Give the warranty company a call and enquire... You can't win if your not in (as they say!)

EDIT - I would have thought the extended warranty would be 2, maybe 3 years as you would get 1yr 'guarantee' surely?

[vectrahunter]

Had The Same Problem With A Tan Suite Just Touch It With Water And The Colour Comes Out . Unfortunately The Company We Bought It From Has Gone Out Of Business So Had To Buy Another. Took Out A Warranty With This One Which Covers It For 5 Years. Check Your Warranty It May Cover More Than A Year.

[cameraman]

Rather worrying, I bought a DFS sofa & 2 chairs in a different design (but almost identicle colour). Hope you get it sorted.

I did pay nearly as much for the leather in my car as I did for the DFS suite so don't expect it to be the same quality.