Car is supposed to go into dealer tomorrow for them to check out the juddering clutch. When i was in the other day the lad said to get a loan car i must be fully comp insured " i am " he said bring along your insurance certificate. Also call today and check the loan car is sorted.
I called today and they now tell me i need to get a cover note with the loan car's reg number etc on it to be covered or they will not give me the car
I told them that thats not what they said on monday and it's not that easy.
How long are you going to have my car When you tell me you need to get all the bit's in to fix the issue i'll have to get another cover not for a loan car. And it's going to cost me for the insurance company to produce a cover note.
I was fuming and told them to stick it.
Quality VX customer service yet again.