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Thread: I still hate computers!

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    Regular Member Scalesy's Avatar
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    Default I still hate computers!

    Having alt + F10'd to do a reset of settings is it possible to recover all the files that have disappeared just like the guy in the shop said they WOULD'NT ?

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    Regular Member 67688c's Avatar
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    Sounds like a laptop you have there...

    If so I assume you have restored the backup from the hard-drives hidden partition, purely surmising as you dont state what computer you have.

    If this is the case, then you have basically overwritten drive C: with what is basically a ghost image of the original installation files. ie. same as it was when new, and yes you will have lost everything that you had previously stored on drive C.

    You may still have files on D: if the original was partitioned.

    It all depends whether you have infact restored the original backup image.

    TBH I think we could do with a few more details, whats the machine?
    Laptop/Desktop, Make, Type of OS etc.

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    Regular Member Scalesy's Avatar
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    Acer laptop running Vista home premium!

    Hope thats what you needed.

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    Regular Member 67688c's Avatar
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    unfortunately its pretty much as I suspected, Those backup files are stored in a small hidden partition on the hard-drive, and when they are restored everything on there is overwritten and lost for good.

    The dealer probably thought you intended to use the Vista 'Restore' facility. which is obviously less dramatic.

    Basically you have put your machine back to exactly the state it was when you bought it.

    The Acer, similiar to other laptops also has the facility in its bios to also make backup images of the drive, usually kept stored on Drive D:
    I assume you did not make use of this life saving function.

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    Regular Member Scalesy's Avatar
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    Quote Originally Posted by Cameron43 View Post
    unfortunately its pretty much as I suspected, Those backup files are stored in a small hidden partition on the hard-drive, and when they are restored everything on there is overwritten and lost for good.

    The dealer probably thought you intended to use the Vista 'Restore' facility. which is obviously less dramatic.

    Basically you have put your machine back to exactly the state it was when you bought it.

    The Acer, similiar to other laptops also has the facility in its bios to also make backup images of the drive, usually kept stored on Drive D:
    I assume you did not make use of this life saving function.
    No I assumed when he said "you wont lose your files it just restores the original settings" he knew what he was talking about!

    Its my mum in laws new laptop so she has lost some holiday pics but nothing drastic although we cant remember if the wireless router had a password.

    The problem we were trying to solve was typing in Email was like having a broken keyboard but typing in "word" was fine.

    She had spoken to two "Asian" call centres and ended up nearly suicidal!

    PC World Harlow weren't much better.

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    Regular Member 67688c's Avatar
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    It pays to occasionally take a image of the drive, just in case a major problem arises or the system becomes unreliable for whatever reason, only takes a few minutes depending on how much is on the drive, IOW it just takes a snapshot of the drive, most of the laptops save the image on Drive D: with the name usually the date it was saved so its easy to refer back to it. Can save a lot of work having re-install all the extra progs one's added and of course and saved data and pictures etc.

    AIS most Laptops already have this facility built in the system, or one can use a program such as 'Ghost' or 'DriveImage' In fact Acer actually used a personalised version of Ghost and simply put a copy of it in the hidden partition and called it up from the hotkeys Alt/F10 etc.
    A most excellent backup utility, I use mine frequently, which you need to do, as obviously it restores the m/c to the state of the last saved ghost image, but its certainly better than going back to the original default image.. We all have to learn and you will know next time.

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    Regular Member BlueRob's Avatar
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    Dont hate them mate....you have to get along with them every day and work with them. Sometimes they can be a pain in the @ss, but we need them.
    Am I describing a computer or a woman?

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