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Thread: vauxhall complaints??

  1. #1
    Regular Member Steven's Avatar
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    Default vauxhall complaints??

    Anyone know the best method to complain to vauxhall and actually get some action??

    What contact number should i use??

    I have been having endless problems with my car as some of you know, to add insult to injury i found out yesterday it was previously a hire car!!!
    This is AFTER me asking the salesman this specific question and was assured it wasnt....seriously pi55ed off now .

    Within the 30 day network Q guarantee time i asked for my money back and was also fobbed off saying thats not the policy all we have to do is get the car fixed within this time..


    Any help/advice/info would be greatly appreciated

    Steven

  2. #2
    Ex Vec-C Admin & Founder Bainie's Avatar
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    You should speak to Micheal Gibons at VX customer care, he is the manager i beleive, I had similar problems with mine when I got it, eventually threatened to reject the car (which you can legally do) and he sorted my issues out. I put the car to the dealer with a list of problems and got a courtesy car. Got it back completely sorted ...

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    Regular Member Steven's Avatar
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    you dont happen to have a contact number bainie??

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    Regular Member Gsi3.2's Avatar
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    Hi Mate..

    Don't quote me on this number, It was posted by SparkyVXR..

    01582 721122 should get you to VX's luton home..Ask for Customer services and then your man..

    No joy with the car then?? Sheriffs court not after you yet??

  5. #5
    Ex Vec-C Admin & Founder Bainie's Avatar
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    Hi Yep, the number is 01582 427200 , be persistant with them and assk to speak to Micheal, it will save you a couple of weeks speaking to the monkeys first *lol*,

    Good luck...

  6. #6
    Regular Member Gsi3.2's Avatar
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    AAahh a man in the know.. Cheers Bainie..

  7. #7
    Regular Member Steven's Avatar
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    LOL na not yet mate but its starting to REALLY pi55 me off, bought this for hassle free motoring....what i laugh thats been!

    cheers for the info

  8. #8
    Regular Member Steven's Avatar
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    Bainie would it be possible for you to give me more info on rejecting the car?? either on here/PM or on MSN.

  9. #9
    Ex Vec-C Admin & Founder Bainie's Avatar
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    Hey I went through the same and even nearly traded it in once sorted, I am glad I didn`t now, so hang in there ...

  10. #10
    Ex Vec-C Admin & Founder Bainie's Avatar
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    Quote Originally Posted by gil16e
    Bainie would it be possible for you to give me more info on rejecting the car?? either on here/PM or on MSN.

    I`ll send you a pm later, just off out now, have a look on the web as well matel, it is a legal right you have, do a search on google under reject car it should tell you quite a bit ...Catch you later

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