Just spent the day being messed about by our local Vx dealer.
Went along this morning to pick up the new car . After an uneasy pause from the sales rep we were told "it's not quite ready yet we are just waiting on a fax from gmac. So I say that's ok we will just pop into town for an early lunch and pick it up later. The sales rep took my mobile number and said he would phone me when everything was ready.
We went to town and had lunch and when it got to 3pm I was getting a bit worried so I phone the dealers only to be told that the rep was unavailable.
Now getting a bit angry with being messed around so we went back to the dealers.
Sales rep looked a bit worried when we walked in and asked us to have a seat while he "sorted things out"
Sales rep came back and broke this one on us
"There seems to be a bit of a problem with the figures" oh I say what's the problem.
"well the salesman that offered you the original deal is no longer employed by us and he has offered you a price that we can't give you"
Hmm I say that is a problem, but it is YOUR PROBLEM not mine as i have all of the paperwork and the completed order and finance forms with the offered price and both parties agreement to the price.
Salesman now very red faced and tells me that the bosses are in an emergency meeting to try and sort out an offer that is as near to the one that I have for me.
So we were sent away while the bosses had their meeting and I don't know what to do.
There is a lovely new 1.9 CDTI Elite sat in the dealers forecourt with my name on it and they won't let me have it!!!!
Sorry for the long ranting post
Any advice most welcome