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Thread: Refund???

  1. #1
    Regular Member mspvxr's Avatar
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    Vehicle : Vxr in red




    Angry Refund???

    Ok guys when i bought my vec c it had a very stiff clutch and this found to be a leak within the master cylinder. They have apparently fixed it and for the first few days it was fine but feels really stiff now again. Also told them that the clutch was making a creaking noise when your foot first touches or comes off the pedal. There response was that they hadent fixed the creaking and that was it. Im getting really fed up with vx lately,just took a mondeo st 2.2 tdci out and there is no comparison, it wins hands down. Does anyone know of vxs policy for returns especially as they cant seem to fix the problem and it was sold to me like this.

  2. #2
    Regular Member moorlander's Avatar
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    sorry to hear you are not enjoying the vec. looking at your avatar it looks like a facelift model, so its under warranty - if you are having no joy with your local dealers try another one. As for returning the car for a refund (is that what you are after?) then i would have thought it it be a long drawn out process. i cannot see that happening "just" because of a clutch problem, i would think getting a dealer to fix the problem & then selling on/part exing etc would be a lot smoother journey for you. just out of interest, what did you prefer about the mondy ?

  3. #3
    Regular Member mspvxr's Avatar
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    Vehicle : Vxr in red




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    Well ok its a slightly bigger engine but it picks up so well couldnt notice any lag atall it really was like driving a petrol car. The tax is the same as a 1.9 and same fuel economy ish but they only offered me 8225 for mine which i was well disappointed with. Dont get me wrong the 1.9 is not bad but it does need some extra umph somewhere plus the mondeo has leather seats,esp and heated seats as standard.

  4. #4
    Regular Member moorlander's Avatar
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    have you spoken to VX direct regarding the problem ?

  5. #5
    Regular Member mspvxr's Avatar
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    To be honest mate i just wanna get rid of the car. Its booked in to look at the clutch again on the 5th september but i feel like iv wasted alot of money cos the 1.9 is not really all that in my opinion and now iv got no money apart from the px to fund a new buy. Im so annoyed.

  6. #6
    Regular Member m8internet's Avatar
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    A car that's under one year, creaking, that's unacceptable
    Back to the dealership with it
    If they won't attend to the problem any more, then it's time to call VX directly, and they will probably ask you to take it to another dealership
    Get the case reference number when you call, that way there is a trail so that the matter gets resolved

  7. #7
    Regular Member mspvxr's Avatar
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    Got a number for vx direct?

  8. #8
    Regular Member dave16v's Avatar
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    Vehicle : Ampera, Astra Sri

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    i have this creaking problem and have done since new , its been in a couple of times now for this and other silly things ,,(new exhaust under warrenty) but it is still creaking does my head in all they do is put grease on but next time i am in it WILL be sorted its just the spring i thing but it does annoy

  9. #9
    Regular Member mspvxr's Avatar
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    Tell me about it. After they had "fixed" the leaking cylinder i picked the car up and it was ok for a while and because of the radio didnt notice the clutch was still creaking until i stopped at a garage

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