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Thread: Faith restored in garages

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    Regular Member marky2027's Avatar
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    Default Faith restored in garages

    Car is in local independants for a service today which includes stripping and cleaning brakes and changing brake fluid. Just had a phone call and they've told me rear pads need changing. They are getting VX pads for £28 and will not charge for labour as brakes are already stripped. Happy with that

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    Regular Member glenboy's Avatar
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    Result there marky.........

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    ....until you find they fitted £11 apac ones instead and just told you they were genuine Vx..? Ignore, me I'm being cynical. lol

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    Regular Member DarrenLee's Avatar
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    Whats the name of the garage?

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    Regular Member steve1975l's Avatar
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    Quote Originally Posted by Rebellion View Post
    ....until you find they fitted £11 apac ones instead and just told you they were genuine Vx..? Ignore, me I'm being cynical. lol
    or they didn't need changing.

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    Ive always found independants to be much more honest and less likely to rip you off. They survive by getting regular customers and their reputation and word of mouth advertising is worth so much more than a quick £20 overcharge. My wife in her younger days worked for a main dealer and her job was costing services. I know for a FACT that they regularly overcharged and charged for work not required and sometimes not done.

    When the main dealers were busy they drove cars to the on site fast fit concession (ford rappid fit) and got it serviced there then charged main dealer prices. I will not be using a main dealer as you might have guessed.

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    Regular Member nutron's Avatar
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    The dealer I use now is very good and I would recomend them to anyone, has taken me 5 years of owning Vauxhalls to be able to say that though

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    Regular Member marky2027's Avatar
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    Quote Originally Posted by DarrenLee View Post
    Whats the name of the garage?
    It's D Bell & Son in Cramlington

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