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Thread: Cheltenham & Gloucester - Mortgage Trouble

  1. #1
    Regular Member DesignforLife's Avatar
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    Thumbs down Cheltenham & Gloucester - Mortgage Trouble

    Hi Guys,

    not car related Im afraid.

    Has anyone dealt with the C&G when re mortgaging? I am currently trying to port accross my existing mortgage and arrange a second smaller mortgage - to buy my new house. I am using my Financial advisor and we are getting messed about something rotten. For the last 2 weeks we have sent faxes and post confirmation in to C&G - to instruct the home buyers survey. C&G keep saying they havent received the correspondance 9Even by recorded delivery) and I feel like we are being messed about.

    Anyone else had similar problems with C&G/ other lenders? I am worried that our deal with fall through - as this is holding our sale/ purchase up now....

    Matt

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    Regular Member Gaz the Cab's Avatar
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    Swapped mine across to them a couple of years ago, didnt have a single problem......but of course that was then, and the whole financial/credit situation is a lot different now.

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    On a Sabbatical VauxVeteran's Avatar
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    It don't sound like the C&G, it sounds like the advisor is lagging.

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    Regular Member MalcGSI's Avatar
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    Re-mortgaged with the C&G in January to raise a bit of cash for another property. Did it all through Lloyds bank with no problems at all, agree with VV that the advisor is probably the cause of your problems.

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    Regular Member parapaul's Avatar
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    +1

    I had C&G mortgage through LLoydsTSB for several years and 2 or 3 house moves, never once had anything but friendly, efficient service.

    Hope you get sorted m8

  6. #6
    Regular Member DesignforLife's Avatar
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    Thanks Chaps,

    Finally got the survey sorted (Monday 16th).

    I think that the C&G have given my Advisor the Run - Around as they dont want to pay his arrangement fee. I have been told by many ppl that when they have dealt direct - no issues.

    Fingers crossed - we get sorted soon

    Junior arrives in September

    Regards, Matt

  7. #7
    Regular Member MalcGSI's Avatar
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    Good luck with the purchase, it seems to take forever we finally complete on the 23rd after having the offer accepted back in Feb.

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    Regular Member Doctor DJ's Avatar
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    Good luck with it all, I myself have dealt with C & G for well over 10 years now and haven't, "SO FAR!!!", had and cause to worry, but then I've also done the dealings with them through Lloyds TSB too

    All the best

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