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Thread: VX Customer Services

  1. #1
    Regular Member bgm46's Avatar
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    Default VX Customer Services

    13 months ago my Air Con compressor was replaced under warranty, it has started to make a really annoying noise when it is running (sounds like a dry bearing).

    It was in for a service last Monday and i asked if they could see what the problem was, basically the compressor if faulty and the only fix is to replace it (it still cools as it should)
    Spoke to the garage and said i would expect a brand new compressor to last more than 13 months so they told me to contact customer services but the chances of getting anything are nil.

    Received a call from the garage today saying Vauxhall have offered 30% towards a replacement compressor and that i would still have to pay £450 ish.
    Needing some opinions, is this a fair offer and if not can someone give me any advice on trying to get as much from Vauxhall as i can.
    Cheers
    Brian

  2. #2
    Regular Member Gsi3.2's Avatar
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    push them harder... it shouldn't have failed that quickly at all.. they are designed to last for years, not A year..

  3. #3
    Vectra-C Obsessed Poster Drinky's Avatar
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    Just what Mark said keep pushing and they will come good in the end ............................I hope !!!!!!

    Back in a V6 !!!!!!!!!!!! And lovin it !!!

  4. #4
    Regular Member bgm46's Avatar
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    Cheers chaps, will give them a shout and see how it goes

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