I must be doing something right!

[Caterman]

I had to got to the office for our "Engineers meeting" today. There were some new engineers to meet, new working practices, the boring facts/figures etc etc. The best bit is the award of the "Best Engineer" awarded for dedecation to customer service and helpfulness in going the "extra mile" etc.
I won it at Xmas which was a total shock as i am very good with my customers but tend to give work a hard time as i do not suffer poor communication, office blunders etc. that hinder my work and customer care. They ultimately pay my wages and if the customer does not get good service from me they can always go to another service company.

Well blow me...........I won it again This time i was told the reason was because i would not leave a Frankie & Benny's until all the repairs had been done as i had to remove most of the cookline to get access to a water leak. The electrics were soaked and had to be redone, I repaired the leak as the plumber could not come until late afternoon The equipment then had to be refitted and the water mopped up. I was there all day until they could open for business. I ended up covered in water, oil, grease and sweat, totally knackered but with a sense of satisfaction.
The area manager thanked me for my hard work and obviously contacted my works to express his gratitude.

So now i have a quality bottle of bubbly to drink and £125 to spend

[Vid]

Nice one mate, well deserved by the sound of it!!!

[ditchp]

well done mate, well deserved if you ask me

[shan]

Great work Tony. It's nice being appreciated for hard work. I wish the company i work for did the same.

[Leviathan]

Thats what it's all about, job satisfaction. Good work.....hmmm, what would £125 buy in mods?!

[mark1319]

Well done Tony, no better feeling than being rewarded for all your hard work

[jonesy_ni]

Well done mate

[Stevel]

Well done mate. Game on for the Hat trick.

[glynn]

a top job done by a top man

did f&b give you a free meal aswell tony

[Caterman]

Thanks folks

did f&b give you a free meal aswell tony

Of course m8, problem with this job and looking after my customers is that they all want to feed me It's horrible turning down food I'm putting too much weight on