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Thread: Used car advice

  1. #1
    Full Member Big Sig's Avatar
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    Default Used car advice

    Right, 3 or so weeks ago my mum bought a MK4 Golf from a local used car dealer. They agreed to do several things as part of the deal when we bought it. Upon collection, one of the things, the parcel shelf, was still missing. They said they would get one and let us know when it arrived. Anyway, its never arrived. They politely asked me to leave when I went over this morning and asked for it so we have decided we will never see the shelf again!!!!

    So, the question. What to do now..... They are not going to get one as far as I can see. What are my options?
    Now I need a turbo to keep up!

  2. #2
    Regular Member martind511's Avatar
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    Vehicle : Audii A3 Sportback

    Trim : S Line Black Edition

    Engine : 2.0 Diesel

    Year : 2011

    Default

    Was it written on the receipt/invoice that the shelf would be supplied at a later date?

  3. #3
    Regular Member yorkshireborn's Avatar
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    Vehicle : saab 95


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    wot he said

    if its writen then u could demand one

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    Full Member merikiito's Avatar
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    Vehicle : Insignia CDTi SRi NAV 160

    Trim : SRi

    Engine : A20DTH

    Year : 2009

    Mileage : 88000

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    Send a polite letter by recorded delivery and tell them they 7 days to respond . This will start the ball rolling. See if u get a response and then go from there. If they deny everything then its a bit more difficult. Did u get any paperwork when u collected the first lot of bits?

  5. #5
    Full Member Big Sig's Avatar
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    Having checked the paperwork, no its not written down but as of yet they have not denied they owe her one. Maybe I could arrive and get them to write it out for us..... then again..... not looking good is it
    Now I need a turbo to keep up!

  6. #6
    Regular Member glenboy's Avatar
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    Worth a try what merikiito suggested,you've got nothing to lose........

  7. #7
    Full Member Big Sig's Avatar
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    Ok, will do. However I doubt they will even answer it judging by the way the fail to return phone calls.
    Now I need a turbo to keep up!

  8. #8
    Ex Vec-C Admin ed taylor's Avatar
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    Vehicle : Vectra Estate

    Trim : Elite

    Engine : 3.2 V6

    Year : 04

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    Tell them you will put their name and what they did to your mom on every VW forum, and ours too.

  9. #9
    Regular Member BigLad's Avatar
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    Stand outside the garage with a placard with a saying of your choice every saturday !!

    he he

  10. #10
    Full Member Big Sig's Avatar
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    I was considering getting my rear window sign written and sending them a photo, something like "Do not buy a car from **** as they are ****" anyone make stickers????
    Now I need a turbo to keep up!

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