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Thread: I hate call centers

  1. #1
    Regular Member fields's Avatar
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    Default I hate call centers

    Going on holiday, so being a good bloke told my Barclaycard people. What did I get, yes as usual Indian call centre. Where are you going? Greece, Where is that? GREECE etc etc, gave up in the end. They were asking such stupid questions in a language I could not understand and they didn't know the answer to the question they were asking

    Rant over....... soon be holidaytime.

  2. #2
    Regular Member BigP's Avatar
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    Tell me about it. Took me 35 minutes on the phone the other day to arrange pet insurance for one cat!
    And don't even think of phoning "British Telecom" with a query.

    I know the companies save millions by doing this but I would definately use a chargable English helpline over a free overseas one anyday.

  3. #3
    Regular Member bill1250's Avatar
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    you: Hello I have a Query.

    them: Wha i no speak english you want pizza yes?

  4. #4
    Full Member merikiito's Avatar
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    Default

    VX call centre is based in Budapest and it is not good as you have to explain everything 5 times!

  5. #5
    Regular Member AndrewTi's Avatar
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    Quote Originally Posted by merikiito View Post
    VX call centre is based in Budapest and it is not good as you have to explain everything 5 times!
    Tell me about it! When it first transferred, they didn't know what a Vectra SRi was!

  6. #6
    Regular Member bill1250's Avatar
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    Quote Originally Posted by AndrewTi View Post
    Tell me about it! When it first transferred, they didn't know what a Vectra SRi was!

    They want shooting

  7. #7
    Full Member neverlandandy's Avatar
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    call centres dont get me started on that one try calling up aol enough said

  8. #8
    Regular Member lofty's Avatar
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    Default

    it really shouldn't be allowed. Good job slave/child labour has been abolished!

  9. #9
    Regular Member AntB's Avatar
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    Quote Originally Posted by BigP View Post
    I know the companies save millions by doing this but I would definately use a chargable English helpline over a free overseas one anyday.
    You want to try giving Virgin Media's broadband support a call; 25ppm to speak to clueless, script reading, idiots in India.

  10. #10
    Regular Member mc_orion's Avatar
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    Quote Originally Posted by neverlandandy View Post
    call centres dont get me started on that one try calling up aol enough said
    Yea an i moved from them to sky!!!

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