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Thread: EGR

  1. #11
    Regular Member WeDesign's Avatar
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    Vehicle : Vectra

    Trim : Design

    Engine : CDTi 150

    Year : 55

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    My Vec is awaiting a EGR Valve and as you peeps know there is a wait for stock, the dealers said I could have a courtesy car @ £10 per day.

    If you have to pay for it surely its not a courtesy car, or should they give me a car free of charge.

    Whats peoples opinion on this?

  2. #12
    Regular Member john_k_sri's Avatar
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    Vehicle : Insignia Grand Sport

    Trim : SRI VX-LINE NAV

    Engine : 1.5T (165)

    Year : 2018

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    I agree it's a PITA being charged for a 'courtesy' car when your car is off the road when it's the manufacturer's fault, and the fault is a known one.

    Like with the handbrake problem, it is not good enough to hide behind the fact that the majority of owners do not have the problem.

    I can't help feeling that manufacturers do not do enough 'real world' testing of new models, expecting unwary buyers to do their testing for them.

    Sometimes I think that they should do more than testing in 'arctic' conditions and making special provision for models shipped to hot climes. Tuning a car for UK roads is sod all use if the engine proves unreliable.

  3. #13
    Regular Member mushy2007's Avatar
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    If your cars under warranty it has to be off the road for two days for VX uk to warrant the supply of a paid hire car.

    My car was off the road for three days and had an enterprise veccy for nowt!

  4. #14
    Regular Member vec1975's Avatar
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    mine has been off the road for a week awaiting an EGR Valve!

    Vaux sent me to Enterprise who put me in a brand new Cosra SXi with 17" wheel upgrade for 1 day. They tried to say that excess waiver fee was £10 a day but I could pay £5 a day instead. I said no!

    Next day they swapped me into a brand new Astra SRi 1.8 with exterior pack - Wicked motor!

    None of this has cost me a penny!

  5. #15
    Regular Member WeDesign's Avatar
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    Vehicle : Vectra

    Trim : Design

    Engine : CDTi 150

    Year : 55

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    Quote Originally Posted by vec1975 View Post
    mine has been off the road for a week awaiting an EGR Valve!

    Vaux sent me to Enterprise who put me in a brand new Cosra SXi with 17" wheel upgrade for 1 day. They tried to say that excess waiver fee was £10 a day but I could pay £5 a day instead. I said no!

    Next day they swapped me into a brand new Astra SRi 1.8 with exterior pack - Wicked motor!

    None of this has cost me a penny!
    Have you had any notification of when they are back in stock?

  6. #16
    Regular Member parky's Avatar
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    Phoned stealers today said they had a new Modification they can do to the ERG for £91.
    Still no new ones in stock

  7. #17
    Regular Member vec1975's Avatar
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    I've heard nothing either!

  8. #18
    Regular Member vec1975's Avatar
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    Well finally after calling My dealer and getting no joy yesterday, I called Vauxhall Customer Care. Suprise Suprise today got a call to say car was done, New EGR and Set of Injectors.....Time will tell whether it's sorted!

  9. #19
    Regular Member WeDesign's Avatar
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    Vehicle : Vectra

    Trim : Design

    Engine : CDTi 150

    Year : 55

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    Quote Originally Posted by vec1975 View Post
    Well finally after calling My dealer and getting no joy yesterday, I called Vauxhall Customer Care. Suprise Suprise today got a call to say car was done, New EGR and Set of Injectors.....Time will tell whether it's sorted!
    What number did you call Vauxhall Customer Care on? I'll give them a try as I've been waiting two weeks for my replacement valve.

  10. #20
    Regular Member vec1975's Avatar
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    0845 090 2044

    Good Luck!

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