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Thread: Ecking Dealers!!!

  1. #1
    Regular Member Bullylad's Avatar
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    Angry Ecking Dealers!!!

    Alright here goes,

    Just over two weeks ago the orange light light up on my dash. I took it to the stealers who said the E.G.R valve needed replacing.

    This would be done under warranty but they had to order the part. As there was great demand for this part they said it could take up to two weeks to arrive but they would get in touch when it did.

    They made a temporary repair so that i could still use the car but it is very under powered.

    After two and half weeks still not heard owt so contacted them and they said

    "Your part is still on order may be another week or two but not sure when it will come".

    I rung vauxhall UK who told me to get the dealers order number for my part and re contact them. They would then be able to give me a delivery date.

    When i contacted the dealers i told them i wasn't happy and asked for the order number i was told to hang on a min.

    Moments later the woman came back on the phone saying:

    "We have an E.G.R valve on our shelf that was ordered by another customer over a month ago but they have not been back in touch to get their car fixed yet. You can have that one. When would you like your car fixing?"

    It is now going in first thing Monday.


    If anyone else is in the never ending waiting list for an E.G.R valve it may be worth a try.

  2. #2
    Regular Member glenboy's Avatar
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    Great result,in the end......

  3. #3
    Forum Moderator soulman's Avatar
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    Vehicle : Vauxhall

    Trim : Astra Twin Top

    Engine : 1.9cdti

    Year : 07

    Default

    Nice one good result !!!!!!!!!!!!!!!!!!!!!! eventually

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