Hello all, I have a bit of a dilema which I thought I would run past you guys (I will try to be as brief as poss!)
I just bought my 07 vec SRI a few weeks ago. When I viewed the car I was a little put off by some scratches on it, very small fine ones but scrathches none the less. When I said to the salesman about it he said that they would polish them out and the car would look like new again. The worst part was the top of the rear bumper, obviously just from loading stuff into the boot, he said they would respray that section and we would never know it had been done!
On collection day we walked round the car and sure enough all scratches had been removed BUT the rear bumper had been polished not sprayed and could still see the marks. Straight away I complained and they booked it in to have it done, great I thought..... However when I went to collect the car after the work was meant to have been done I found that yet again they had polished the bumper NOT sprayed it. Again I complained and was told that most people would be happy with that! I explained that clearly I am not most people then... He then said that he would get the man to come to my house and spray the section on my driveway. This was 2 weeks ago and the bloke has since cancelled once due to the weather. Now I have had chance to polish the car myself the scratches really are very minor and I am now wondering whether there is more risk of it looking even worse by just having a little bit sprayed but it is also the principal, they said they would sort it.
Would you risk having it sprayed or just let it lie? The other option I guess would be to suggest they give me a small amount of money back, maybe a £100 and I would walk away. What do you think?
Any thoughs would be welcomed, I know I am probably being overly fussy!!