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Thread: Air Con problems

  1. #1
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    Angry Air Con problems

    I've just collected my Vectra from the Stealers where it's had it's 3rd service. Not only was I asked to wait whilst they "did the paperwork" (this took 35 minutes!!!) but when I was finally summoned to pay, they informed me that the noise that the aircon was making was due to the compressor slowly dieing. Cost to fix? £1000!!!!

    Bearing in mind the car is just out of warranty, I think this is shocking. To make matters worse, when I took the car in in May of last year (well within the warranty period), they fobbed me off saying it just needed regassing. Needless to say, that didn't fix it and now I'm having to find a grand from nowhere.

    I think a call to Vauxhall's customer services department is in order.

    Anyone think they'll relent seeing as the problem was first noted in May?

  2. #2
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    if you have any paper work saying on it that they "said" it just needed regasing then yes you have a massive leg to stand on imo mate

    its all about paper work these days no paper work no proof

    hope you get it sorted cheap as possible luke

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    The paperwork I have from May states that I had said the aircon was making a lot of noise but seemed to be doing very little in the way of cooling. They, as I said, just regassed it. Clearly, this wasn't the true diagnosis of the problem.

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    Gotta be worth a try mate, you get nothing without asking.

    Good luck.

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    Vehicle : Golf 7

    Trim : GTD

    Engine : 2.0 TDI 184PS

    Year : 2014

    Mileage : 40000

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    Sorry about that but, phone Vauxhall, not the dealer explain the problem and threaten them with saying you are going to the press and Trading standards.

    Then do it, phone or wrtie a letter telling them what you have done.

    Do not let them away with it BTW.

    But do you have that paperwork from May, if you do the fault with that component was evident in the Warranty period and Vauxhall is accountable.


    Good Luck!!

    Gazza4

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    Luckily, I still have the receipt from the work done in May.

    I shall be on the blower to Vauxhall first thing on Monday.

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    Vehicle : Golf 7

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    Quote Originally Posted by bigknill View Post
    Luckily, I still have the receipt from the work done in May.

    I shall be on the blower to Vauxhall first thing on Monday.
    Thats the spirit!!!!

    Gazza4

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    Well, I've put enough money into their pockets over the past year (and I've not even modified the car!) and feel that it's their turn to earn their pay.

    I'm just glad I've watched all of those consumer advice TV programs. I know my rights!!!!

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    Vehicle : Golf 7

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    Quote Originally Posted by bigknill View Post
    Well, I've put enough money into their pockets over the past year (and I've not even modified the car!) and feel that it's their turn to earn their pay.

    I'm just glad I've watched all of those consumer advice TV programs. I know my rights!!!!

    Great thats the way it should be and if everything fails, tell them you have an uncle who was going to put an order for a fleet of company cars that he is reconsidering from the way Vauxhall have treated you LOL; watch them run hoops round you!!!

    Gazza4

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