Me and Sam went to a wedding on Saturday night. It was miles away and out in the sticks, so along with half a dozen others we'd pre-booked a taxi. I didn't book it, but the guy who did (several days previously) had agreed a fare of £30, which was pretty good given the distance and the 1am pickup time.
Now the hassle starts. By 1:30 there was still no taxi and the pub landlords were starting to get miffed because they wanted to get locked up for the night. After several phone calls where we were told "he's on his way now mate" and "oh, he's nearly with you now", the taxi firm finally admitted they couldn't get hold of him and didn't know where he was.
At 1:45 he finally arrived, saying he'd got lost on the way. ****ing idiot, it's a straight A road from Stoke to Alton (as in Alton Towers) and this pub was right on the main road . Oh well, at least he was there. So we all piled in, and he dropped off the 3 other couples as arranged on the way back into the city. As each of them got out, they gave us their share of the fare, and by the time we got back to our house, I had the £30 in my hand to give to him.
He pulled up outside our house, I handed him the cash and even though he'd been so late, thanked him (I was brought up to be polite, unlike most of the idiots around today). As we got out of the minibus, he called after us saying we hadn't given him enough money! I turned round, walked back to the minibus and quietly asked him what the problem was.
He replied that for the mileage he'd done, he needed £40 to cover the fare. I explained to him that we'd pre-booked the trip and we'd been told £30. He called his base who said (and I heard it over the radio) they had no record of a quote either. After a brief discussion, it became obvious he wasn't going to let it go. I was hacked off because it meant I was an extra £10 out of pocket when I didn't need to be, but I was going to just bite the bullet and pay up.
Sadly, the drink got the better of Sam and she started yelling at him, at which point he got quite nasty, and said that if we didn't give him the full amount he would
a) sit outside the house until we paid, and
b) call the police as we hadn't paid the fare.
I gave up and paid the idiot the extra tenner just to get rid of him, but we phoned the taxi company this morning to complain. Funnily enough, they knew all about our pre-arranged £30 fare, and it turns out he'd charged us the extra to cover HIS lousy mistake in getting lost while coming to pick us up!
I know there's a few cabbies on here, and I've honestly never had a problem with a taxi before, but is there anything I can say or do? I don't especially want the money back, I can manage without a tenner, but I object to the way in which it was taken from me!