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Thread: "Good will" payment

  1. #1
    Forum Moderator FIL 4822's Avatar
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    Vehicle : Insignia VX-line RED Tourer

    Trim : No, over weight!

    Engine : Flux Core Capacitor

    Year : 1 A.D

    Mileage : Rising

    Question "Good will" payment

    Finished work this morning at 6am went to start the car......... DEAD !
    (parked inside the factory i work in, nice and warm).
    Flat battery ?
    Called RAC out to get me going and Cutting a story short, the alternator is 5hagged !
    Apparently the alternator dosn't continually charge, only when the ECU tells it more charge is needed.
    Anyway...................
    Got me started and took it straight to the dealers.
    Car went out of VX warrenty 16th July and has only done 31,500 miles.
    Should i expect Vx to make a contribution towards the cost of repair/replacement ? If so, what % should i reasonably expect from them ?


    Have consideration for the deaf, if you're gunna fart, make it smell !


  2. #2
    Regular Member mushy2007's Avatar
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    All of it!

  3. #3
    Regular Member Ian's Avatar
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    You may be lucky, but an alternator is a part that isnt designed to last forever so to speak, so I doubt that you'll get much joy.

  4. #4
    Regular Member SignumPhil's Avatar
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    They'll keep saying no, but press the point and they'll probably cough up. You have to be pretty persistent sometimes.

    Phil

  5. #5
    On a Sabbatical
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    As above matey. Keep at them and they'll pay it just to shut you up. Let's face it they should do shouldn't they.

    Come on Vx customer Services, we know you're currently reading these forums, help this loyal customer out.

  6. #6
    Full Member Big Sig's Avatar
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    I'm pretty sure there has been a recall for alternators. Have a quick search, i'm sure there has been a thread or two on here
    Now I need a turbo to keep up!

  7. #7
    Forum Moderator FIL 4822's Avatar
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    Vehicle : Insignia VX-line RED Tourer

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    Engine : Flux Core Capacitor

    Year : 1 A.D

    Mileage : Rising

    Default

    Just found a post put up by Chris Gettings.
    There is a problem with the 150 cdti alternators blowing the diode.
    Denso 105a/120a/130a alternators on the diesel Vectra c and Signum from 2004 to 2005 within a certain chassis numbers ( which mine falls in).

    Fingers crossed it'll be sorted and paid for by Vx ( fat chance ! )


    Have consideration for the deaf, if you're gunna fart, make it smell !


  8. #8
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    good luck ! but i would expect one to last 5 times longer than that !!

  9. #9
    Forum Moderator FIL 4822's Avatar
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    Vehicle : Insignia VX-line RED Tourer

    Trim : No, over weight!

    Engine : Flux Core Capacitor

    Year : 1 A.D

    Mileage : Rising

    Default

    vx on the phone as i type this, offering to pay 40 % cost to me 350 quid


    Have consideration for the deaf, if you're gunna fart, make it smell !


  10. #10
    Full Member Big Sig's Avatar
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    I thought the min they gave was 50%, I'd push for nearer 80%, especially if its covered under a recall
    Now I need a turbo to keep up!

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