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Thread: Interesting phone call tonight!

  1. #1
    Regular Member AndrewTi's Avatar
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    Default Interesting phone call tonight!

    Chap from GM phoned me asking for my feedback with regards to Vauxhall's customer service!!

    I thought it was quite a ballsy move asking me my opinions after the trouble the old car was and the threat I'd made to reject this one!!

    So I told him straight, concluded by telling him that they've cost themselves a sale of a Zafira (Mazda 5 instead) and that the call centre, Customer assistance and dealerships need a proper kick up the arris!

    I also told him to do a bit of homework and look here for a bit of background. After all, we're the people who buy the cars and enjoy them, not just use and abuse!

  2. #2
    Regular Member JuzzyD's Avatar
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    Interesting. You should have given him my number so I could have a word about my oil leaks! (perhaps they could buy me shares in Castrol...)

  3. #3
    spoons
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    You sure it was Vauxhall !!

    probably Mazda calling for some Ammo to use in its next 'zoom zoom' advert

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    Regular Member AndrewTi's Avatar
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    Quote Originally Posted by spoons View Post
    probably Mazda calling for some Ammo to use in its next 'zoom zoom' advert
    God, yeah. Is there a more nonsensical tag than Zoom Zoom?

    Still, Shaz gets what she wants, I can have what I like.....

  5. #5
    Regular Member rushy's Avatar
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    Vehicle : SRi


    Engine : Z22SE (2.2 Petrol)

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    I had the same call when I was having all the probs with my car, he soon wanted to end the call when I started reeling it all off.

  6. #6
    spoons
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    Quote Originally Posted by AndrewTi View Post
    God, yeah. Is there a more nonsensical tag than Zoom Zoom?.
    What Tag could Vauxhall use for its range of cars then.....

    Clunk... Clunk..... every trip !!

    or

    It does exactly what it says on the complaints form !!

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    Regular Member AndrewTi's Avatar
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    Once driven, forever broken????

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