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Thread: So my car was serviced by idiots!

  1. #1
    Full Member Big Sig's Avatar
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    Default So my car was serviced by idiots!

    Today my car went in for its free service from the dealer who issed it to me as their customer after sales service was sooooooo poor. I called to book it in and they said its only its third service but four years old so all the filters will need changing, good I said as your paying!
    So I arrived today, 125 miles from my house to the garage. They gave me a 55 plate tigra with 8000 miles on it. 1.8 sport with no A/C. TBH I loved it, the 1.8 is more than enough in that small car, 70mph with the roof down on a sunny day, it was great! Handled like a go cart, 18" alloys looked great too.

    Anyway, picked my car up 3 hours later. Expecting a full service to have been carried out, you know, the usual air/pollen/fuel filters. Only to discover that none of these had been changed. My car is 4 years old now but only its third service. They said that they didn't need doing. When I explained that all these had been on the car for at least two years as they were a year old when I bought the car a year ago - making them now 2 years old - and the service schedule said they are 2 yearly items. They quickly changed them. They didn't even change the battery in the key! Thats a yearly item! They changed them there and then, well at least the pollen filter, I stupidly didn't watch them doing anything else so i'm checking the air filter tomorrow.

    The garage in question? CAWDOR CARS LLANELLI, South wales. The most useless garage I have ever come across.

    Rant over.
    Now I need a turbo to keep up!

  2. #2
    Regular Member Penfold101's Avatar
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    Question being - what exactly did they do with the car for 3 hours......

  3. #3
    Regular Member David_SRi_2.2DTi's Avatar
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    My question, taking the car to a garage 125 miles away?

  4. #4
    Regular Member mark1319's Avatar
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    Quote Originally Posted by David_UK View Post
    My question, taking the car to a garage 125 miles away?
    Probably cos it was free m8.

  5. #5
    Regular Member David_SRi_2.2DTi's Avatar
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    Quote Originally Posted by mark1319 View Post
    Probably cos it was free m8.
    Even so, a 250 mile round trip for a free service!

    I'm not sure where to get mine done next year, independant garage or Vx dealer. Will cross that bridge when I come to it.

  6. #6
    Regular Member MAF 3.2 V6 GSi's Avatar
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    Quote Originally Posted by mark1319 View Post
    Probably cos it was free m8.
    250 miles trip ain t free though

  7. #7
    Regular Member mark1319's Avatar
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    Im sure if he blagged enough he could have got one closer. Also how much do they charge for a service compared to how much petrol he will use, it still works out more £££ in his hand I'm sure.

  8. #8
    Regular Member David_SRi_2.2DTi's Avatar
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    Quote Originally Posted by mark1319 View Post
    Im sure if he blagged enough he could have got one closer. Also how much do they charge for a service compared to how much petrol he will use, it still works out more £££ in his hand I'm sure.
    ...how much do Vx charge for services..interim and full?

  9. #9
    Regular Member simac's Avatar
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    Quote Originally Posted by Penfold101 View Post
    Question being - what exactly did they do with the car for 3 hours......
    Probably sat in it eating a McDonalds

  10. #10
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    I wont be using a VX dealer for my servicing, they just go through the motions and have no customer care. Its independent for me, they actually want my business and try to be helpful and efficient.

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