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Thread: Refund!!!!

  1. #1
    Regular Member Caterman's Avatar
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    Default Refund!!!!

    Following on from THIS THREAD i've had a phone call from the SAAB Customer Care Manager today with an offer of £200 towards the cost due to the poor advice and messing about i had received.

    Not the full £692 but it does soften the blow a bit.

    It's not really worth arguing for more as they said that even after 6 months a clutch is a wear and tear item and might not be covered under warranty anyway As my car is well out of warranty i'll settle for it

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    Regular Member AndrewTi's Avatar
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    Well, if you will buy a bluddy Saab, what can you expect!!!

    I'd have another push, They must think Saab owners are all minted or something!

  3. #3
    Regular Member Gsi3.2's Avatar
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    hmm, it's something.. but not everything is it.....did they hint they might up it or was it 'take it or leave it'??

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    Regular Member Caterman's Avatar
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    It is a goodwill gesture as they had told me to take it to a franchised dealer when they should have said there would be no way it would be covered under warranty.
    I have been told it is a final offer and did think about going to the motoring press but it is a lot of hassle for what could be a moral victory and maybe the chance of a bit more.............but maybe nothing at all

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    Regular Member Gsi3.2's Avatar
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    yeah.... and it may turn sour..

    take it and run Tony...

  6. #6
    Regular Member ditchp's Avatar
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    suppose its better than a m8, at least they offered you something eh....
    Midlands Mod Shop - NFFC.

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