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Thread: What should I go for?

  1. #1
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    Angry What should I go for?

    Bit of a long story this one, so apologies!

    Bought an 02 3.2V6 a few weeks ago, only 20k miles and top spec . Noticed the engine warning light on the day after I picked it up, so took it to my local VX dealer (car was purchased from a dealer 100 miles away). It turned out to be the o2 sensor, no problem I thought as it was fixed under warranty. More worrying was the fact the technicians noticed that the car wasnt sitting correctly. On further inspection they found this was due to a broken front spring (held together by a plastic sleeve) . They also found a load of error codes and had to replace the Engine Managent Computer.

    I wrote to the supplying dealer with my complaints, as it was supposed to have been checked as a Network Q car.

    The dealer has been very apologetic, as they should be having let me drive away an unsafe car!

    They want to 'rectify' the situation. What do you think I should go for? Extended warranty? Free services?

    Never been in this situation before so dont know what to push for!

    advice needed!!

    thanks.

  2. #2
    Regular Member AndrewTi's Avatar
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    Both!!!!

    Seriously though, Reckon the warranty will be more beneficial in the long run.

    Was this Approach by any chance? Normally a good reputation?

  3. #3
    Regular Member centaur's Avatar
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    Quote Originally Posted by ianpants View Post
    Bit of a long story this one, so apologies!

    Bought an 02 3.2V6 a few weeks ago, only 20k miles and top spec . Noticed the engine warning light on the day after I picked it up, so took it to my local VX dealer (car was purchased from a dealer 100 miles away). It turned out to be the o2 sensor, no problem I thought as it was fixed under warranty. More worrying was the fact the technicians noticed that the car wasnt sitting correctly. On further inspection they found this was due to a broken front spring (held together by a plastic sleeve) . They also found a load of error codes and had to replace the Engine Managent Computer.

    I wrote to the supplying dealer with my complaints, as it was supposed to have been checked as a Network Q car.

    The dealer has been very apologetic, as they should be having let me drive away an unsafe car!

    They want to 'rectify' the situation. What do you think I should go for? Extended warranty? Free services?

    Never been in this situation before so dont know what to push for!

    advice needed!!

    thanks.


    Warranty all the way. Forget free services etc. The Warranty is the thing that will be most useful. just make sure they give youa decent warranty and not one of their fob off freebies.

  4. #4
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    thanks.

    Approach were the ones who spotted the problem. Have to say I can't fault them.

    The other garage........well, time will tell!

  5. #5
    Regular Member evsy72's Avatar
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    Warranty for me as well. and tell them you want a good one as well.

  6. #6
    Regular Member AndrewTi's Avatar
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    Quote Originally Posted by ianpants View Post
    thanks.

    Approach were the ones who spotted the problem. Have to say I can't fault them.

    The other garage........well, time will tell!
    Makes Sense.

    Approach are the good guys IMO.

    They know how to charge though....

  7. #7
    On a Sabbatical VauxVeteran's Avatar
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    I'd ask for a replacement, hell knows what's been done to yours in the past, obviously owned by someone wallet shy.

    But if that's not an option, look below at what Duncan has said, makes good sense.
    Last edited by VauxVeteran; 23rd May 2007 at 17:39.

  8. #8
    [Ex]Admin Duncan's Avatar
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    Deffo a warranty. Get them to sort you out with a two year Network Q warranty - over £800 if you bought it yourself!

  9. #9
    Regular Member BlueRob's Avatar
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    Warranty all the way...

  10. #10
    Regular Member Caterman's Avatar
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    Vehicle : Signum

    Trim : Elite

    Engine : 3.2 V6

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    Another Warranty vote from me m8

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