I always take my company Vectra 1.8LS (03) to the same dealer, Bristol Street in Sunderland. For the past year it has been back to them 3 times for a pronounced clanking noise from the front end, specifically when going over bumps. The handling has also been terrible. Every time it comes back I have had a different part changed, and it has never been cured.
2 days ago I booked it into the garage for an MOT (the same dealer) and took the dog for a walk while I waited. I returned an hour later (bearing in mind was promised 45 mins tops) to find the car still sitting in the bay, door open, no one near it...........so I went for another wander. Half nad hour later I returned (now sick of walking the dog, lol) to find the car still sitting in the sam ebay, door still open, no one near it still.
I went in, asked how it was going, and was told, "oh, I think its still being done". 5 mins later I overheard one of the mechanics asking when the parts for the car in the MOT bay would be there, my ears pricked slightly and I went over and asked if it was my car he was referring to. It was...
The parts needed are as I suspected 12 months ago, it has 4, yes 4, snapped springs.....!!!!!! Now I know why it was handling so bad and clanking about.
I had to ask why this hadn't been picked up after so many visits, all I got was a dumbfounded look. In short, what a pile of poo!
I spoke to the leasing company, who are now hoping mad as the car had the fault reported when it was IN warranty, and now a year later it isn't.
Oh well, got a 1.8 '07 life model hire car and its still sitting in the dealers forecourt, eventhough they suggested just driving it as it was ok to drive in!!!
When the new car comes it will never, ever go there again.