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Thread: Evil insurance companies

  1. #11
    ijk571
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    LOL No BMW's???

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    It would appear there is a few more mainstream companies that allow mods , admiral , esure, lv and maybe others that was a quick Google search , I will have this headache again in a few months time

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    Regular Member yorkshire007's Avatar
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    I use Chris Knott on here, but I have to say that I don't believe that any insurance company is great. They work on the fact that its about what can cost them less, and can they get away with it. I had a bump at the beginning of the year and it was dealt with by Highway Insurance which are part of LV. And in the main it was all good, with the repair shop being the best part. Hire car and repair were fantastic. The worst bit was the fact that Highway never called me or emailed me. I had to chase everything. So in the end I just gave them a choice, either tell me whats going on or face the ombudsman. I haven't heard from them since, and neither from the broker Chris Knott.

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    Regular Member JagRigger's Avatar
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    My wife spent some months working for a major insurance firm. She said the starting point is always we won't pay - what can we find to deny the claim. Whether true or not, it makes you think.

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    Regular Member Teapot's Avatar
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    Quote Originally Posted by JagRigger View Post
    My wife spent some months working for a major insurance firm. She said the starting point is always we won't pay - what can we find to deny the claim. Whether true or not, it makes you think.
    That's what I would expect from any insurance company; after all, claims reduce profits. What differentiates a good insurance company from a bad one is how ruthless they are in attempting to find an excuse.

    The one I mentioned was ruthless even though they knew the 3rd party had accepted full liability and they were not going to have to pay out anything. Therefore I can't bare to think how they would behave if I was the cause of an incident and they would actually have to pay out. I'd rather move to a different (and hopefully better) company before I have to find out!

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    Professional Trader ChrisKnottInsurance's Avatar
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    One of the key benefits of using a broker is that you have your own expert between you and the insurance company who is meant to work on your behalf. If things get sticky they can step in and help make sure you get a reasonable outcome. As the OP says, those tactics from the insurer are very strong-arm, and without someone who knows what they're doing offering you good advice and fighting your corner, you'd have to face that alone.

    If we can help, please do get in touch.

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    Nick

    Chris Knott Insurance - Official Insurance Partner
    Please call 0800 917 2274 / 01424 200477 and quote CODE VEC-906
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    I've used Greenlight for about 17 years, had one claim through them, not my fault and they were great. Still insure one car through them with modifications, however last year they wouldn't insure me on another performace car because I hadn't been driving it or a similar powerful rear wheel drive car for a year before. What is that about? they have been insuring me on a powerful front wheel drive car for the last 17 years!

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    Professional Trader DAN@ADRIAN FLUX's Avatar
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    Quote Originally Posted by jamie1991 View Post
    I hate these types with a passion , I have been with marker study via premium choice and it was cheap but that's for a reason , I'm now with flux direct and again they are awful , I would hate to deal with an accident through them , the worst part for me is the whole information thing , flux direct made me take pictures of the car and send them , in comparison tesco were really good , they didn't ask how many cats and dogs I had and it was good service , its certainly the last time I will use these types of companies even if it costs slightly more , I hope you get it sorted , the accident I had when premium choice / marker study were my insurer was settled this year , the accident happened in 2013 , they just didn't want to fight my corner

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    Hi,
    I'm really sorry if you've been unhappy with the service we have offered yourself.
    Unfortunately we do sometimes need to ask for additional information / documents / validation checks for policies that have been processed on-line. These are to protect ourselves and the insurers we deal with. I'm afraid due to the high level of fraud we experience with on-line policies we do at times need this additional information. Obviously it's difficult to comment on other insurers procedures and practices I'm afraid.
    Regards,
    Dan.

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    Regular Member TonyP2020's Avatar
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    Just having a look at Greenlight insurance.
    Sadly Vectra-C.com is not on the drop down box list of 'where do you hear about us' that you select before proceeding.
    And the drop down box for 'title' is amazing. I was going to select 'Marshall of the RAF' or 'Princess' !!!

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    @ChrisKnottInsurance wouldn't even quote me when I mentioned I was swapping my engine from a 1.8vvt to a 3.2 v6 with all the brakes etc to make it safe.
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