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Thread: Interesting...

  1. #1
    Regular Member Kev_A's Avatar
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    Default Interesting...

    Ever since I bought my Vectra Elite back in November last year, the drivers side heated seat has never worked, I immediately took it back after I bought it to make the place aware of the fault, they agreed to sort it out (after much haggling)

    They used the onsite autoelectrician (Bought the car from an Autoparc) it was in and out numerous times, having diagnostic checks etc. done, he allegedly couldn't find the fault, he then decided it was the element in the seat that was at fault, so a brand new one was ordered and the car was booked in once again to have the new part fitted, the car was gone 2 days in total, it had the new element fitted but still no joy, so more diagnostics, wiring harness checks etc, etc and the auto-ecelctrician decided to wash his hands of it (complete cowboy he was anyway IMHO)

    So the car was booked in at Vauxhall (at the expense of the place I bought it from) They had the car 1 day and determined that it was infact the switch on the dash that had burnt out, so they pulled it out and binned it, they said they'd order a new one and it should be there within a week, this was around 2 months ago, been on and off the phone with the service dept. and I've been told that it was on back order, as it is now summer and the problem is still not sorted I've been getting into a bit of a fettle over the whole affair, so I rang the Dealership that have been dealing with my car and spoke to the service dept. again, the guy said he would check up with it and ring me back in 5, he called back and said that the parts manager had been involved and they've been in contact with Vauxhall HQ regarding the issue, Vauxhall have apparently checked all of the dealers everywhere and no-one has them in stock, the part is also (And I seriously doubt this) DISCONTINUED, WTF?!! aren't they still making Elite's with front heated seats now??! Surely it's the same switch?!

    So he's said they've been in touch with the factory that makes the switches and they're going to start the line up to make a batch of switches so that they can get one made for my car, this all seems a little too far fetched for me, I'm considering ringing a different dealer to order the switch in and see if I can beat them to the punch, surely this would also prove that they have been telling me a complete crock and make them look a bit silly?


    Now you are all up to date, rant over

  2. #2
    Regular Member Kev_A's Avatar
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    Just to update, I've ordered a switch from a different dealer who have confirmed that it is current line and far too new to be discontinued, £23.85 INC VAT and it should take 2-3 days to come in, so if this comes in I should be able to claim it back off the dealer fixing my car

  3. #3
    Regular Member dazzer t's Avatar
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    Just Goes To Show What A Shower Main Dealers Are Mate.

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    Quote Originally Posted by Kev_A View Post
    they've been in contact with Vauxhall HQ regarding the issue, Vauxhall have apparently checked all of the dealers everywhere and no-one has them in stock, the part is also (And I seriously doubt this) DISCONTINUED, WTF?!! aren't they still making Elite's with front heated seats now??! Surely it's the same switch?!

    So he's said they've been in touch with the factory that makes the switches and they're going to start the line up to make a batch of switches so that they can get one made for my car
    Why do dealers insist on spouting this sort of utter shyte
    Glad you got sorted anyway.

  5. #5
    Regular Member cameraman's Avatar
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    Took my dealer a month to get one for my old car when mine packed up.

  6. #6
    Ex Vec-C Admin Stevel's Avatar
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    "So he's said they've been in touch with the factory that makes the switches and they're going to start the line up to make a batch of switches so that they can get one made for my car"



    How did he keep a straight face...

  7. #7
    Regular Member Kev_A's Avatar
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    It's a good job I was on the phone to him otherwise I would have literally lol'd, let's see if the switch I ordered gets here before their's, I'll take great care in waltzing into that dealer and slapping a brand new switch still wrapped in GM packaging on their desk from their other branch

    Anyone want me to take a picture of the guys face

  8. #8
    Regular Member ditchp's Avatar
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    if i were you m8 i would report them to vx hq and see what they have to say about this, just another bunch of no-how tw@ts behind the parts dept desk who don't know what they are doing imo v-frustating
    Midlands Mod Shop - NFFC.

  9. #9
    On a Sabbatical VauxVeteran's Avatar
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    Tis a crock, Vx don't make the switches anyway, they are bought in from outside firms like Siemens,Bosch etc.

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