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Thread: need help with stealers

  1. #1
    Regular Member dancam70's Avatar
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    Default need help with stealers

    bought a 2006 1.9 cdti 150 bhp vectra 10,000 miles and the temp gasket blow losing a lot of water 2 full res bottles 250 miles went to get it fixed no corsety car on day went in so had to get my brother to take me to work they phoned to say need this temo gasket and would order one so i told them i need car as i just got it 3 weeks ago paid 12,000 for it but i was working to 8pm and they were shut so had to get taxi home 6 pound then get bus and train to work in morning 3.50 pounds when they phoned up told me car still not ready as vauxhall sent in wrong gasket but i said you are vauxhall are you not? so i got then to pick me up a hired car and it is still of the road i am now looking for a good customer discount or free service or vouchers to cover my time money and no car what do everyine think any chance or am i pushing it or what should i do

    thanks danny

  2. #2
    Regular Member parapaul's Avatar
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    Have a friendly word with the manager first....then go to Vx Customer Care.

    BTW - did someone pinch the full stop and comma keys from your keyboard?

  3. #3
    Regular Member rushy's Avatar
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    Engine : Z22SE (2.2 Petrol)

    Year : 2004

    Mileage : 137000

    Default

    Isnt here a full cash refund or car for car swap with network Q within 4 weeks?

  4. #4
    Regular Member Gsi3.2's Avatar
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    indeed there is.. 30 day money back garuantee...or echange for an identical value car..

  5. #5
    Regular Member dancam70's Avatar
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    just looked just over the 30 days got it 33 days ago

  6. #6
    Regular Member JuzzyD's Avatar
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    But when did it have to go into the dealers? Was that within the 30 days? If so then you can still reject it as it was unfit for purpose?!

  7. #7
    Regular Member dancam70's Avatar
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    got the car back today but had to pay a 50 deposit "CASH" for the hire car when i got it yesterday and they were closed and now have to wait till monday to get it back goes from bad to worse spoke to gm today and he has givin me the service manager number to call on monday said he was a VERY very NICE MaN? HEARD THAT BEFORE..

    what will i ask for as a good will gesture?any ideas

  8. #8
    Regular Member leeds vectra's Avatar
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    Quote Originally Posted by parapaul View Post
    BTW - did someone pinch the full stop and comma keys from your keyboard?
    I Think he was having a rant, every right to though!

  9. #9
    Ex-Staff Full Member ian_c's Avatar
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    Quote Originally Posted by parapaul View Post
    Have a friendly word with the manager first....then go to Vx Customer Care.

    BTW - did someone pinch the full stop and comma keys from your keyboard?
    A lot of people have there problems

    Aim dyslectic there is no need to take the micky ****
    I hope I spelt that right
    This is a friendly site not a p*ss take on members who think they are above some of use
    Last edited by ian_c; 16th March 2007 at 23:27.

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