I know we seem to have far too many tales of woe concerning service standards at stealers so I thought I would post up a positive experience for a change. My GSi is 3 years young on Monday so last Monday booked her into Dixons Vauxhall (Mount Pleasant branch) for it's 2nd (major) service and MOT and to get a couple of niggly things sorted before warranty expired. The right hand sterring wheel spoke radio buttons had stopped working, the airbag light had come on and the cruise control had become temperamental.
Took it in on Monday morning, got a phone call mid morning to say that they had diagnosed a faulty sim module affecting the airbag light and stereo controls and needed to fit new stalk to sort the cruise control. They also said they had found a very small oil leak which they found to be a weeping rocker gasket which they sorted out.
Collected the car on Tuesday after work and everything was perfect. Price for the major service and MOT was £175 plus £30 as I decided to have the brake fluid change done whilst it was in. I know the guy in charge of the workshop through rallying so that always helps with the bill but all the other service staff are also very helpful.