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Thread: Rust on a 2003 Vectra.. surely covered by warranty?

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    Regular Member Faz's Avatar
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    Default Rust on a 2003 Vectra.. surely covered by warranty?

    Need some advice here before I contact Vauxhall directly.

    My Vectra appears to have been hit by a stone while travelling, as there are 4 3-5mm patches on the roof in a straight line that have chipped the paint. When I bought the car in December, they were already there. 2 months later and I've noticed that rust is forming on the chips!

    Had a look at the vehicle booklet and it says the car should have a 6 year anti-rust warranty.

    Do I have a case to visit my dealer and get them to sort this out for free? or are stone chips resulting in rust formation not covered?

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    The paint warranty is for items of rust that appear under the paint covering. You will never get warranty for stone chips - thats classed as "an act of God" ~ nothing to do with warranty.

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    Regular Member Green Growler's Avatar
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    Yep, warranty is for defects in the paint from the factory, not for stone chips.

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    Regular Member m8internet's Avatar
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    I had this with a stone chip on the rear passenger side door on my Mondeo
    I got a quote of £850, as a full door respray would be required, as well as bringing all the other panels to the same standard, and £190 for just the door
    I was given a courtesy car for 3 days, and the TOTAL charge was £165
    I was tempted to put it through my insurance, but the excess to pay would have been £150, so didn't see the point

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    Regular Member simac's Avatar
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    Yeah, a stone chip would be seen as being caused by damage due to impact from an object rather than perforation due to corosion. I think the warranty only covers corosion which causes sort of "Bubbles" in the paintwork.

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    Regular Member Faz's Avatar
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    Ah ******. I thought the stone chip part would be irrelevant. I thought the bodywork was made not to rust at all, hence the warranty. So if you scratch your bodywork and rust forms on the panel, that's not covered?

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    Regular Member simac's Avatar
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    I'm pretty sure that's how it is m8

    It's always worth a trip to the dealer/talk to VX, the worst they can do is no.

    Good luck !

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    Regular Member addyboy1982's Avatar
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    Quote Originally Posted by Faz View Post
    Need some advice here before I contact Vauxhall directly.

    My Vectra appears to have been hit by a stone while travelling, as there are 4 3-5mm patches on the roof in a straight line that have chipped the paint. When I bought the car in December, they were already there. 2 months later and I've noticed that rust is forming on the chips!

    Had a look at the vehicle booklet and it says the car should have a 6 year anti-rust warranty.

    Do I have a case to visit my dealer and get them to sort this out for free? or are stone chips resulting in rust formation not covered?
    You won't get anywhere fella - I've got the same problem on mine, 2 3mm spots and 1 2mm spot where big stones have hit the leading edge of the roof.

    Took mine to my local dealer who is quite helpful, and they said the Anti-Corrosion and Paintwork warranties don't cover stone chips, which is fair enough otherwise everyone would be getting their cars re-sprayed.

    Mine's going in in March to have the roof sorted for either £275 inc VAT at Vx, or £150 cash in hand job at a local sprayers if I can do without the cr for 2 days.

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    Regular Member solorider's Avatar
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    Vehicle : Vectra

    Trim : Design

    Engine : 1.9 120bhp

    Year : 2004

    Mileage : 139,600

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    Quote Originally Posted by Faz View Post
    Need some advice here before I contact Vauxhall directly.

    My Vectra appears to have been hit by a stone while travelling, as there are 4 3-5mm patches on the roof in a straight line that have chipped the paint. When I bought the car in December, they were already there. 2 months later and I've noticed that rust is forming on the chips!

    Had a look at the vehicle booklet and it says the car should have a 6 year anti-rust warranty.

    Do I have a case to visit my dealer and get them to sort this out for free? or are stone chips resulting in rust formation not covered?
    if the damage is caused by stone damage then it will not be covered by any warranty,this damage should have been repaired at thr time of the stone impact or as soon as it was noticed,the rust warranty is there if the car starts to rust through in the seams and box sections that are not subject to stone damage etc,had the rust started on the inside of the roof then you would be covered if it was to penetrate to the surface

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