Hi all, just a little rant ive gotta get off my chest about the service department at Motor Depot, Clarance Street, Hull.
I was very happy with the sales side of things (just saying that as the salesman had a vectra and i advised him to check out this site)
anyway, yesterday morning i goes to get in my new car to go to work(only had it 2 weeks!!), but i noticed a flat tyre, so i thought oh bu99er ill have to have the daft space saver on today. so i go to take my wheel off but guess what, motor depot havnt supplied the locking wheel nut key!!
fortunatly i was able to drive my dads astra to work. so anyway i rang motor depot that morning to find out what could be done - thay said thay would come to get the car and take it away on a lorry, remove the locking nuts, sort the tyre out and fit me some new locking nuts and give me the keys. excellent i thought!
until they told me thay didnt have a lorry to bring it back, so had to go get my car and leave my dads car there, then take my dad for his car.
now this is where i got realy annoyed - firstly the car was completley covered with dirt, which is wasnt when they took it, to the point where i couldnt see out of the side windows! second, every single wheel had been damaged where thay had removed the locking nuts and they look a right mess now. and third, ive got a nice dent in my passenger rear wheel arch and someones brushed up against the car while its dirty which has probobly left me some nice fine scratches.
sorry to rant on guys but im realy annoyed with them at the moment, but ill see what they say tomorrow when i go to complain. ill post up some pics of the damage soon.
Matt
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